Registering a product to use in synapse without proof of purchase. | Razer Insider

Registering a product to use in synapse without proof of purchase.

  • 3 October 2022
  • 1 reply
  • 89 views

Hello!

To start off with I bought a keyboard mouse and mouse pad a while ago. (a few years) I am currently trying to use Synapse for the keyboard, but It wants the proof of purchase to verify warranties. I know it doesn't have warranties on it anymore and I also don't have the date of which I bought it. What I do have is the S/N and P/N and the M/N.

Is there any way to register a product in Synapse with out the proof of purchase?

Thanks!

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1 Reply

Userlevel 7
smartLAPISLAZULIMelon609
Hello!

To start off with I bought a keyboard mouse and mouse pad a while ago. (a few years) I am currently trying to use Synapse for the keyboard, but It wants the proof of purchase to verify warranties. I know it doesn't have warranties on it anymore and I also don't have the date of which I bought it. What I do have is the S/N and P/N and the M/N.

Is there any way to register a product in Synapse with out the proof of purchase?

Thanks!


There's a way. You can add an estimate of when did you receive the device. Once done, the registration will push through. Let me know the outcome.