Synapse 3 Mac Support | Razer Insider

Synapse 3 Mac Support



Show first post
This topic has been closed for comments

139 Replies

Guess I am returning my mouse tomorrow 😕
No Mac support sucks. Totally. I bought one of the Naga wireless; it's a great mouse. But I can't calibrate it for a wood surface; I can't do any of the things Synapse offers, which is a big part of the reason you buy it.

SteelSeries looks like the way to go. Sorry Razer, you lost me here. I was considering your keyboard. It looks like I'm going for the Logitech keyboard and SteelSeries mouse and returning your product, which Synapse 2 doesn't even detect.

What a shame. But it looks like Razer isn't a champion at all anymore.

In the end, I settled on the high-end Logitech gaming mouse and mechanical keyboard. Sorry Razer, but I wouldn't even buy your products for Windows. Any company that would pull the rug out from so many of its customers isn't a company I care to do business with.

I will make the same recommendation to everybody I know.
Also, if Synapse 3 exists for Mac, how do i find it? This website is like a maze very cryptic.
How about Linux Support then. Everyone doesn't want to use a PC
dailybyteRuber557
Before attacking Razer or other developers for not working with Apple products, please take not on the operating system you are dealing with. Apple is well known to pick and choose who they work with and it usually comes down to a dollar figure. As of October 2020 I can no longer print to any HP device without jumping through 10 or so error messages saying that my print drivers may be a potential virus. This is not a Razer issue. They have synapse 3 for mac. But do you think for one minute Apple will work with with them unless they fork over some cash? How many times have you updated your mac OS just to find your peripherals stop working?

In other words.... why are you upset with Razer and not with Apple?
How soon is soon for getting support on MacOS? I picked up the Nari headset and Razer Raiju for my Playstation/Mac and the headset is echoing party members due to preset on it. I have found that it is an 'easy fix' in Synapse and went to mitigate this, however, when trying to upgrade Synapse since I had not had to use it in a long time, it flat failed because it is no longer supported. Failing Razer's ability to resolve this; I will be anticipating full refunds for both products unfortunately so I may invest in a company that does support the software of my choice, of which I am considering Astro or Steelseries.
Userlevel 4
laythy
Update!!! I have contacted Razer support recently and they told me that MacOS support for synapse 3 is under way!

Gosh I really hope that they add Linux support sometime :\\
dailybyteRuber557
Before attacking Razer or other developers for not working with Apple products, please take not on the operating system you are dealing with. Apple is well known to pick and choose who they work with and it usually comes down to a dollar figure. As of October 2020 I can no longer print to any HP device without jumping through 10 or so error messages saying that my print drivers may be a potential virus. This is not a Razer issue. They have synapse 3 for mac. But do you think for one minute Apple will work with with them unless they fork over some cash? How many times have you updated your mac OS just to find your peripherals stop working?

In other words.... why are you upset with Razer and not with Apple?


That's not the point. I'm the end user and I don't care how the relations between Apple and Razer are. I just don't give a shit about that.
I pay for the product to do my job and it is Razer responsibility to solve problems with Apple or any Hardware/software companies.
I was unaware that Razer doesn't support MacOS and I wasted my money and time on
Razer DeathAdder V2 Pro
DeathAdderV2 Pro Dock Bundle

(which I'm going to return)

very disappointed !!!
One more here for MacOS support! Really like your hardware but struggling without the ability to use it. I have the Huntsman TE keyboard that only works with the default settings. Looking forward to seeing this fixed!
+1 for Mac Support!
laythy
Update!!! I have contacted Razer support recently and they told me that MacOS support for synapse 3 is under way!


This is amazing. I just bought my kraken kitty because I use to do some streams with my readers (i'm a writer).

Thank you so much, Razer!
Jenjar
I am sorry for the late response, however as far as I am aware, there are currently no plans to support Synapse 3 on Mac.

Update!!! I have contacted Razer support recently and they told me that MacOS support for synapse 3 is under way!
PLEASE PLEASE PLEASE @Razer appeal more to Mac users. Ive bought 2 items and both don't work on my Mac. Really disappointing knowing I can't use your products on my laptop.
abmanzo
I just purchased the huntsman elite keyboard for my mac, I was going to use it mainly for my job as a developer, and I had no clue when I made the decision to buy huntsman elite that mac is not supported.

My question, After the latest thread about the mac support (a year ago), will synapse 3 be available for mac users in the near future? if not, I have no choice but to return the keyboard.

Note: I know that mac is not a gaming machine, but there is a wide variety of people that tends to buy gaming accessories now for their home office setups (chairs, keyboards, mouses ...) so it would be nice to support mac users for the next-gen devices that you are producing ...


I agree. It's really disappointing when there's a huge group of people that want to use Razer products but are Mac users and can't use them. Me for example I bought a Razer base station for my kitty headset and both don't work because I need Synapse 3.0. Razer company needs to seriously make a program that will allow Mac users to use their products as well.
Jenjar
I am sorry for the late response, however as far as I am aware, there are currently no plans to support Synapse 3 on Mac.

why is this, as there are so Meny people wanting to use razer items and everything that now comes out on Mac people can't buy as its pointless so if I did move to windows It makes you not want to buy razer products as you will look for items that work on both Mac and windows that may be more then razers price tag not to say but Mac is only getting bigger bad move on razer. For (windows) Gamers. By (windows) Gamers should be razers new slogan and they should take Mac compatible off there products as its a lie
dailybyteRuber557
Before attacking Razer or other developers for not working with Apple products, please take not on the operating system you are dealing with. Apple is well known to pick and choose who they work with and it usually comes down to a dollar figure. As of October 2020 I can no longer print to any HP device without jumping through 10 or so error messages saying that my print drivers may be a potential virus. This is not a Razer issue. They have synapse 3 for mac. But do you think for one minute Apple will work with with them unless they fork over some cash? How many times have you updated your mac OS just to find your peripherals stop working?

In other words.... why are you upset with Razer and not with Apple?

because you are dumb. there is an api to work with razer doesnt have to work with any one just read a little and integrate with the api provided by apple..... every one does it.. thats how macos apps are built by vendors..
dailybyteRuber557
Before attacking Razer or other developers for not working with Apple products, please take not on the operating system you are dealing with. Apple is well known to pick and choose who they work with and it usually comes down to a dollar figure. As of October 2020 I can no longer print to any HP device without jumping through 10 or so error messages saying that my print drivers may be a potential virus. This is not a Razer issue. They have synapse 3 for mac. But do you think for one minute Apple will work with with them unless they fork over some cash? How many times have you updated your mac OS just to find your peripherals stop working?

In other words.... why are you upset with Razer and not with Apple?


You have no idea what you are talking about don't you? I'm an engineer, literally ANYONE can write a macOS app. You have a flat $99 fee to open a developer account and that's all. The issue with your HP printer is not Apple, it's HP that doesn't care enough to update their drivers for macOS. Apple made some security changes, now it's up to HP to release a product that is compatible. Except they won't because the % of their users that are using macOS is so low that spending money on this makes absolute no sense for the business. And the issue is the same here with Razer.

Engineers are expensive, building Synapse 3 for mac would probably cost over a million without taking into account the updates (a senior engineer in the bay area cost around 180k in base salary only, so it goes pretty high pretty quick).

My main issue here is that if Razer doesn't want to spend the money on us, then they should either make an API that works on macOS/Linux or release the documentation that explains how the communication layer work, so we can build it ourselves. There are a few open source projects out there that are trying to reverse engineering the thing, but it's not great and fairly buggy. At that point I feel like Razer just doesn't care _at all_ about us since the community is literally willing to do their job for free, and all they have to do is to release some documentation...
Userlevel 7
Until Apple negotiates a contract with RAZER for a new software~~~

I tried helping out an Apple user with her Huntsman Mini use on MacOS. Check out the the following thread
/help-please-my-function-lucked-is-on-and-i-cant-turn-it-off.68914/#post-728051

Hoping that RAZER peripherals that interact with Synapse 3.0 has an onboard memory profile. But it does not.

For MacOS users there are 4 options for RAZER peripherals

  • Use Bootcamp on Apple Mac product to run Windows on MacOS
  • RAZER peripherals that interact with Synapse 2.0
  • RAZER peripherals that come with an onboard memory profile
  • Or Windows 10 laptop (non-Apple product) is waiting for you
Userlevel 2
Another vote for Mac (inc M1) support for Razer Synapse and products.
ANYONE can create Mac software, you do not have to pay Apple tons of money for this at all
This is on Razer not Apple
(and I have 10+ razer products so I would LOVE them to work correctly on my Mac)
ZFowlerEditor
I edit feature films with razer on mac and would LOVE to recommend it to my colleagues in film and TV. The hardware, imo, is the best out there. But we need synapse 3 for Mac! Please razer, get this out so I can stop sending my fellow editors to Logitech! I'm increasingly tempted to switch myself but am still holding out hope that you will listen to your customer base.



Please make Razer synapse 3 for mac!
Do not download their MAC file, it crashed my laptop, corrupted all the data. Now I have headset, mouse, keyboard and controller that I cannot use. I purchased a new mac book pro and a new HP laptop. The Razer gear is not recognized is Synapse 3 on the HP PC laptop. Stuck with $500 worth of worthless gear.....thanks RAZER


PS EVEN YOUR FORUMS ARE BUGGED
Yeah Pretty lame.... was trying to register as well. going to take this Razor Blackwidow keyboard.. like it.. but it's for my macbook pro dock setup as well.... by by nice clickity click.
gutted, got gifted a Base Station Chroma for Christmas and cant even change or access the features via Synapse. Just gotta wait for Steel Series to release a RGB headset stand I guess!
Before attacking Razer or other developers for not working with Apple products, please take not on the operating system you are dealing with. Apple is well known to pick and choose who they work with and it usually comes down to a dollar figure. As of October 2020 I can no longer print to any HP device without jumping through 10 or so error messages saying that my print drivers may be a potential virus. This is not a Razer issue. They have synapse 3 for mac. But do you think for one minute Apple will work with with them unless they fork over some cash? How many times have you updated your mac OS just to find your peripherals stop working?

In other words.... why are you upset with Razer and not with Apple?