Why has Razer still not fixed the Synapse high CPU issue? | Razer Insider

Why has Razer still not fixed the Synapse high CPU issue?

  • 29 August 2020
  • 8 replies
  • 266 views

Ok, I've had enough now of this fucking bad mouse driver software!

Installed a brand new high-end PC the recent days, Windows 10, everything fresh and new and what does the latest Razer FUCKING Synpase software do? It still fucking consumes up to 20% to 30% CPU IN IDLE, WHILE DOING NOTHING!

Razer obviously doesn't care about this WELL KNOWN, very serious issue and costs us a lot of additional electricity because of their miserable software.

This was the last time I bought a mouse or any other product from this company! I've tried every of the solutions that can be found on the web for this issue. None helped! There is no excuse for this company to still not having fixed this issue!

I don't care about all the fancy shit they bloat their driver software with! I only expect a fast and efficient mouse driver! NOTHING ELSE!

I also don't quite understand why I need to have SIX tasks (5x Synapse*.exe, 1 x GameManagerService) running for this mouse driver to work (and I only even installed the bare minimum with macros module), together consuming ~200 to ~300 MB of RAM together! This is truly one great example of bloatware!

GOOD BYE RAZER!

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8 Replies

Yes that is true. Synapse is very large and unfortunately not error-free. I would also like to have a smaller version without all this SDK kit stuff. Actually you just want to have mouse drivers etc. to make the mouse work properly and a bit of RGB. Maybe Razer will do something about that.
I have a huge problem with Synapse 3 atm. It's the reason to why some of my games are dropping to below 30fps. I have to play DOOM Eternal with Synapse closed, then it runs smooth as butter at over 100fps, the second I turn it back on I get FPS problems. 100 down to 20ish then back up again, down, up... It's a mess.
I had this problem with Synapse 2.0 close to 6 years ago, when I got my Razer mouse and keyboard.. CPU usage went up so quick it was really heating up. Updated it and it was fixed. But it's shocking that this problem is back with the new version.
JulianKapa
I had this problem with Synapse 2.0 close to 6 years ago, when I got my Razer mouse and keyboard.. CPU usage went up so quick it was really heating up. Updated it and it was fixed. But it's shocking that this problem is back with the new version.

Yeah it's quite frustrating, not every game is affected by it. I've tried to re-install and use a previous version but no luck. The solution is to close synapse when playing but that has some small drawbacks.
I have the high CPU usage issue since Synapse 3, on various different Windows 10 installs since. Razer must be aware of this issue but seems not to care about it.

FWIW: I use BES Process Limiter (a small, shoddy util) to keep all the most CPU-hungry Razer services in check by throttling for 95% of their CPU use. So they can take at max. 5% CPU use at any given time. But this is not a perfect solution
... Also on my recent Windows 10 install the annoying Razer Login dialog appears after every 3rd or 4th boot, asking me for password. I can't believe I have to login to their system to be able to use the mouse driver!
My mouse driver is making me regret spending $60 on a mouse that is otherwise amazing and is keeping me from dropping $120 more on a keyboard. Please please please just give us a lightweight solution that doesn't need to be running all the time like EVERY SINGLE BUDGET KB/M BRAND. I had a Tecware Phantom keyboard and it saved everything to the device itself - the software could be uninstalled once you'd configured the lighting/polling rate to your preference and you could keep using the keyboard how you set it up. That was $45. Meanwhile, Razer, probably second only to Apple in terms of marketing material, has a $120 kb without that functionality. Why?
i just restart the computer and the problem is solved