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Diablo III crash

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After installing Microsoft Windows [Version 10.0.18908.1000] Diablo III did not start. In Application log I found this message with "RzChromaSDK64.dll" string. Faulting application name: Diablo III64.exe, version: 2.6.5.58979, time stamp: 0x5cccd62a Faulting module name: RzChromaSDK64.dll_unloaded, version: 2.9.0.10, time stamp: 0x5a557c9e Exception code: 0xc0000005 Fault offset: 0x00000000000013f4 Faulting process id: 0x3624 Faulting application start time: 0x01d516aec6814cc9 Faulting application path: C:\\Program Files (x86)\\Diablo III\\x64\\Diablo III64.exe Faulting module path: RzChromaSDK64.dll Report Id: 7f115f49-9b6b-4270-9733-41b88592de84 Faulting package full name: Faulting package-relative application ID:
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    2 Replies

    BlackFireDragon
    Try first to reinstall the game from battle.net app and reinstall razer softwere in this case synapse.
    If this post help you give a like :stuck_out_tongue_winking_eye:
    Kenserky
    R
    2 people like this
    • Kenserky
      Kenserky
    • R
      Rune17
    R
    • Rune17
    • 2 replies
    • June 7, 2019
    I had a similar problem, I had to repair Diablo lll, plus a few other games, and completely uninstall Razer Synapse and Cortex. Then I ran a cookie cleaner before reinstalling and it worked. Something about that build of Win 10 just messed up a few things.
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