Diablo III crash | Razer Insider
Skip to main content
After installing Microsoft Windows [Version 10.0.18908.1000] Diablo III did not start. In Application log I found this message with "RzChromaSDK64.dll" string.



Faulting application name: Diablo III64.exe, version: 2.6.5.58979, time stamp: 0x5cccd62a

Faulting module name: RzChromaSDK64.dll_unloaded, version: 2.9.0.10, time stamp: 0x5a557c9e

Exception code: 0xc0000005

Fault offset: 0x00000000000013f4

Faulting process id: 0x3624

Faulting application start time: 0x01d516aec6814cc9

Faulting application path: C:\\Program Files (x86)\\Diablo III\\x64\\Diablo III64.exe

Faulting module path: RzChromaSDK64.dll

Report Id: 7f115f49-9b6b-4270-9733-41b88592de84

Faulting package full name:

Faulting package-relative application ID:
Try first to reinstall the game from battle.net app and reinstall razer softwere in this case synapse.
I had a similar problem, I had to repair Diablo lll, plus a few other games, and completely uninstall Razer Synapse and Cortex. Then I ran a cookie cleaner before reinstalling and it worked. Something about that build of Win 10 just messed up a few things.
CookiesCookie settings