[SOLVED]Can't log into Razer Synapse since latest update

Niechez · 2019-07-15T16:17:42+00:00

Like the title says. I booted my PC and Synapse launches at start up. It asked me to sign in with my password, which is usually automatic, so I figured that it had been updated. Tried to log in but I can't seem to remember my password. No biggie.. Just changed it. Worked like expected. But I still can't log in. I just get the message: "There was an unexpected error. Please reload the page and try again". I've tried restarting the app. Even tried rebooting my PC. But nothing works. Has anyone else experienced the same issue? Does anyone know how to resolve it? Do I need to reinstall the app completely? Razer don't seem to offer chat support for software issues.. Razer Central is on v. 7.3.19.118 Razer Synapse is on v. 3.4.630.62510 EDIT: I no longer have the issue. I just waited a bit and it worked. I've posted my theory down below. But my suggestion is really to just wait a bit if you're still having problems with logging in.

Skip to main content

Forums
Support
House Rules
Promos and Giveaways
Razer Silver Rewards

Create
Login

[MONTHLY SILVER] January 2026 30,000 Silver Drawing

3 days ago

Home
Community Overview
Razer Synapse
Razer Synapse 3
[SOLVED]Can't log into Razer Synapse since latest update

Powered by Gainsight

Cookies Cookie settings Accessibility statement

Sign up

Already have an account? Login

Log in with Razer ID to create new threads and earn badges.

LOG IN

Welcome to Razer Insider

Log in with Razer ID to create new threads and earn badges.

LOG IN

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK

Shop

RazerStores
RazerCafe
Store Locator
Purchase Programs
Bulk Order Program
Education
Only at Razer
Razer Silver Rewards
Affiliate
Newsletter

Explore

Technology
Chroma RGB
Concepts
Esports
Collabs

Support

Get Help
Registration & Warranty
RazerStore Support
RazerCare
Manage Razer ID
Support Videos
Recycling Program
Accessibility Statement

Company

About Us
Careers
Newsroom
zVentures
Contact Us

FOR GAMERS. BY GAMERS.™

Site Map
Legal Terms
Privacy Policy

FOR GAMERS. BY GAMERS.™