Good afternoon, when you run the synapse 3 installer, the command line opens, immediately disappears and that's it, before that synapse 3 worked for me, but after it stopped working, it just didn't start, I decided to reinstall it, but all in vain😥😪
Question
Synapse 3 is not installed
i got problem with instaling SYNAPSE 3 - every time i got error 142
below all my instal info:
[03/17/2024 08:30:13] Success Setup started: C:\Windows\Installer\Razer\Installer\1706833518hOMbCUO9RazerAppEngineSetup-v4.0.272.exe
[03/17/2024 08:30:13] Notice Setup engine version: 4.0.272.0
[03/17/2024 08:30:13] Notice Product: RazerAppEngine, version 4.0.272
[03/17/2024 08:30:13] Success Language set: Primary = 21, Secondary = 1
[03/17/2024 08:30:13] Success Verify archive integrity
[03/17/2024 08:30:13] Skipped Date expiration check
[03/17/2024 08:30:13] Skipped Uses expiration check
[03/17/2024 08:30:13] Success System requirements check
[03/17/2024 08:30:13] Success Load plugin: C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\IRZip.lmd
[03/17/2024 08:30:13] Success Load plugin: C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\Wow64.lmd
[03/17/2024 08:30:13] Success Include script: _SUF70_Global_Functions.lua
[03/17/2024 08:30:13] Notice Start project event: Global Functions
[03/17/2024 08:30:13] Success Run project event: Global Functions
[03/17/2024 08:30:13] Notice Start project event: On Startup
[03/17/2024 08:30:13] info OnStartup() --- START
[03/17/2024 08:30:13] info LogStartupInfo() --- START
[03/17/2024 08:30:13] info ParseCmdlineForSilentMode() --- START
[03/17/2024 08:30:13] info ParseCmdlineForSilentMode arg: 1, : C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\irsetup.exe
[03/17/2024 08:30:13] info ParseCmdlineForSilentMode arg: 2, : /S
[03/17/2024 08:30:13] info ParseCmdlineForSilentMode arg: 3, : __IRCT:1
[03/17/2024 08:30:13] info ParseCmdlineForSilentMode() --- END
[03/17/2024 08:30:13] info GetOSInfo() --- START
[03/17/2024 08:30:13] info GetOSName:Windows 10
[03/17/2024 08:30:13] info OS Version:10.0.22631
[03/17/2024 08:30:13] info Is64Bit:True
[03/17/2024 08:30:13] info GetOSInfo() --- END
[03/17/2024 08:30:13] info gEnvironment: PRODUCTION
[03/17/2024 08:30:13] info gIsProductionBuild: True
[03/17/2024 08:30:13] info gIsProductInstaller: False
[03/17/2024 08:30:13] info gIsUpgradeInstaller: False
[03/17/2024 08:30:13] info gIncludeExtraChromaApp: False
[03/17/2024 08:30:13] info AppFolder: C:\Program Files\Razer\RazerAppEngine Setup
[03/17/2024 08:30:13] info StartProgramsFolderCommon: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
[03/17/2024 08:30:13] info ProgramFilesFolder: C:\Program Files (x86)
[03/17/2024 08:30:13] info ProgramFilesFolder64: C:\Program Files
[03/17/2024 08:30:13] info ApplicationDataFolderCommon: C:\ProgramData
[03/17/2024 08:30:13] info ApplicationDataFolder: C:\Users\madfa\AppData\Roaming
[03/17/2024 08:30:13] info AppShortcutFolderName:
[03/17/2024 08:30:13] info MyDocumentsFolder: C:\Users\madfa\Documents
[03/17/2024 08:30:13] info CommonDocumentsFolder: C:\Users\Public\Documents
[03/17/2024 08:30:13] info DesktopFolder: C:\Users\madfa\Desktop
[03/17/2024 08:30:13] info DesktopFolderCommon: C:\Users\Public\Desktop
[03/17/2024 08:30:13] info TempFolder: C:\Users\madfa\AppData\Local\Temp
[03/17/2024 08:30:13] info TempLaunchFolder: C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0
[03/17/2024 08:30:13] info gInstallDir: C:\Program Files\Razer\RazerAppEngine Setup
[03/17/2024 08:30:13] info gInstallDataDir: C:\ProgramData\Razer\RazerAppEngine
[03/17/2024 08:30:13] info ProductName: RazerAppEngine
[03/17/2024 08:30:13] info gProductName: RazerAppEngine
[03/17/2024 08:30:13] info gDisplayName: RazerAppEngine
[03/17/2024 08:30:13] info gDisplayShortcutName: RazerAppEngine
[03/17/2024 08:30:13] info gRazerAppEngine: RazerAppEngine
[03/17/2024 08:30:13] info gRazerAppEngineExe: RazerAppEngine.exe
[03/17/2024 08:30:13] info gRazerAppEnginePathExe: C:\Program Files\Razer\RazerAppEngine\RazerAppEngine.exe
[03/17/2024 08:30:13] info gApplicationHost:
[03/17/2024 08:30:13] info gRazerAppEngineExeCmdline: --url-params=apps=
[03/17/2024 08:30:13] info gRazerAppEngineExeAutoStart: "C:\Program Files\Razer\RazerAppEngine\RazerAppEngine.exe" --url-params=apps=
[03/17/2024 08:30:13] info gRazerAppEngineExeAutoStartHidden: "C:\Program Files\Razer\RazerAppEngine\RazerAppEngine.exe" --url-params=apps= --launch-force-hidden=
[03/17/2024 08:30:13] info gElevationServiceVersion: 1.1.0.0
[03/17/2024 08:30:13] info gRazerAppEngineExeDir: C:\Program Files\Razer\RazerAppEngine
[03/17/2024 08:30:13] info gStartMenuFolder: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Razer
[03/17/2024 08:30:13] info user_info.IsAdmin: True
[03/17/2024 08:30:13] info LaunchUserName: madfa
[03/17/2024 08:30:13] info LaunchUserApplicationDataFolder: C:\Users\madfa\AppData\Roaming
[03/17/2024 08:30:13] info SHF_APPLICATIONDATA_LOCAL: C:\Users\madfa\AppData\Local
[03/17/2024 08:30:13] info gAppDataLocal: C:\Users\madfa\AppData\Local
[03/17/2024 08:30:13] info gWebCacheDir : C:\Users\madfa\AppData\Local\Razer\RazerAppEngine
[03/17/2024 08:30:13] info InstallerType from setup_const.ini: Normal
[03/17/2024 08:30:13] info gUseLWIUninstall : False
[03/17/2024 08:30:13] info gHostIP: 52.77.9.98
[03/17/2024 08:30:13] info gAddIPToHost: False
[03/17/2024 08:30:13] info gAppEngineVersion: 4.0.272
[03/17/2024 08:30:13] info gProductVersion: 4.0.272
[03/17/2024 08:30:13] info gWebAppDir: C:\Users\madfa\AppData\Local\Razer\RazerAppEngine\User Data\Apps
[03/17/2024 08:30:13] info UninstallSynapse3 from setup_const.ini: 0
[03/17/2024 08:30:13] info gUninstallSynapse3: False
[03/17/2024 08:30:13] info gInstallWebAppCache: False
[03/17/2024 08:30:13] info WebInstaller from setup_const.ini: 0
[03/17/2024 08:30:13] info gIsProductWebInstaller: False
[03/17/2024 08:30:13] info gAddGMS3Dependencies: False
[03/17/2024 08:30:13] info gAddSynapse3DriversDependencies: False
[03/17/2024 08:30:13] info gUninstallOldRzAppEngine: False
[03/17/2024 08:30:13] info gDisableLWIForDriverInstallation: False
[03/17/2024 08:30:13] info IsSystemMode_NotReliable() --- START
[03/17/2024 08:30:13] info LaunchUserName: madfa
[03/17/2024 08:30:13] info IsSystemMode_NotReliable result: False
[03/17/2024 08:30:13] info IsSystemMode_NotReliable() --- END
[03/17/2024 08:30:13] info ParseCmdlineForAppDataDir() --- START
[03/17/2024 08:30:13] info ParseCmdlineForAppDataDir arg: 1, : C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\irsetup.exe
[03/17/2024 08:30:13] info ParseCmdlineForAppDataDir arg: 2, : /S
[03/17/2024 08:30:13] info ParseCmdlineForAppDataDir arg: 3, : __IRCT:1
[03/17/2024 08:30:13] info ParseCmdlineForAppDataDir() --- END
[03/17/2024 08:30:13] info ParseCmdlineForLaunchApp() --- START
[03/17/2024 08:30:13] info ParseCmdlineForLaunchApp arg: 1, : C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\irsetup.exe
[03/17/2024 08:30:13] info ParseCmdlineForLaunchApp arg: 2, : /S
[03/17/2024 08:30:13] info ParseCmdlineForLaunchApp arg: 3, : __IRCT:1
[03/17/2024 08:30:13] info ParseCmdlineForLaunchApp() --- END
[03/17/2024 08:30:13] info ParseCmdlineForSkipSameVersion() --- START
[03/17/2024 08:30:13] info ParseCmdlineForSkipSameVersion arg: 1, : C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\irsetup.exe
[03/17/2024 08:30:13] info ParseCmdlineForSkipSameVersion arg: 2, : /S
[03/17/2024 08:30:13] info ParseCmdlineForSkipSameVersion arg: 3, : __IRCT:1
[03/17/2024 08:30:13] info ParseCmdlineForSkipSameVersion() --- END
[03/17/2024 08:30:13] info ParseCmdlineForMigrateRzAppEngine() --- START
[03/17/2024 08:30:13] info ParseCmdlineForMigrateRzAppEngine arg: 1, : C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\irsetup.exe
[03/17/2024 08:30:13] info ParseCmdlineForMigrateRzAppEngine arg: 2, : /S
[03/17/2024 08:30:13] info ParseCmdlineForMigrateRzAppEngine arg: 3, : __IRCT:1
[03/17/2024 08:30:13] info ParseCmdlineForMigrateRzAppEngine() --- END
[03/17/2024 08:30:13] info gLaunchApp: False
[03/17/2024 08:30:13] info gSkipSameVersion: False
[03/17/2024 08:30:13] info gMigrateRzAppEngine: False
[03/17/2024 08:30:13] info LogStartupInfo() --- END
[03/17/2024 08:30:13] info OnStartup() --- END
[03/17/2024 08:30:13] Success Run project event: On Startup
[03/17/2024 08:30:13] Notice Start project event: On Pre Install
[03/17/2024 08:30:13] info OnPreInstall() --- START
[03/17/2024 08:30:13] info gIsProductInstaller: False
[03/17/2024 08:30:13] info gIsUpgradeInstaller: False
[03/17/2024 08:30:13] info Is_Install_RazerAppEngine() --- START
[03/17/2024 08:30:13] info gAppEngineVersion: 4.0.272
[03/17/2024 08:30:13] info key: Software\Razer\RazerAppEngine
[03/17/2024 08:30:13] info DoesRegistryNameExists() --- START
[03/17/2024 08:30:13] info DoesRegistryNameExists mainKey: 3 (HKEY_LOCAL_MACHINE), subKey: Software\Razer\RazerAppEngine, nameToSearch: version
[03/17/2024 08:30:13] info DoesRegistryNameExists mainKey: 3 (HKEY_LOCAL_MACHINE), subKey: Software\Razer\RazerAppEngine, key not exists
[03/17/2024 08:30:13] info DoesRegistryNameExists result: False
[03/17/2024 08:30:13] info DoesRegistryNameExists() --- END
[03/17/2024 08:30:13] info HKEY_LOCAL_MACHINE, key: Software\Razer\RazerAppEngine, currentValue:
[03/17/2024 08:30:13] info no version detected. going to install ...
[03/17/2024 08:30:13] info return install: True
[03/17/2024 08:30:13] info Is_Install_RazerAppEngine() --- END
[03/17/2024 08:30:13] info gInstallRazerAppEngine: True
[03/17/2024 08:30:13] info RazerAppEngine Installer detected
[03/17/2024 08:30:13] info StopService() --- START
[03/17/2024 08:30:13] info serviceName: razer_elevation_service
[03/17/2024 08:30:13] info serviceDisplayName: Razer Elevation Service
[03/17/2024 08:30:13] info Service status is 0, SERVICE_NOT_FOUND
[03/17/2024 08:30:13] info Service not found
[03/17/2024 08:30:13] info OnPreInstall() --- END
[03/17/2024 08:30:13] Success Run project event: On Pre Install
[03/17/2024 08:30:13] Success Free space check on drive: C:\
[03/17/2024 08:30:13] Success Set uninstall data folder: C:\WINDOWS\Installer\Razer\RazerAppEngine
[03/17/2024 08:30:13] Success Set uninstall config file name: C:\WINDOWS\Installer\Razer\RazerAppEngine\uninstall.xml
[03/17/2024 08:30:13] Success Uninstall config file not merging
[03/17/2024 08:30:13] Success Create folder: C:\WINDOWS\Installer\Razer\RazerAppEngine\
[03/17/2024 08:30:13] Success Create uninstall data folder: C:\WINDOWS\Installer\Razer\RazerAppEngine
[03/17/2024 08:30:13] Notice Start project event: On Install Error
[03/17/2024 08:30:13] info OnInstallError!
[03/17/2024 08:30:14] Success Run project event: On Install Error
[03/17/2024 08:30:14] Error Create uninstall data file: C:\WINDOWS\Installer\Razer\RazerAppEngine\uninstall.dat (142)
[03/17/2024 08:30:14] Success Delete image file: C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\IRIMG1.JPG
[03/17/2024 08:30:14] Success Delete image file: C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\IRIMG2.JPG
[03/17/2024 08:30:14] Success Delete primer file: C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\appEngine.ico
[03/17/2024 08:30:14] Success Delete plugin file: C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\IRZip.lmd
[03/17/2024 08:30:14] Success Delete plugin file: C:\Users\madfa\AppData\Local\Temp\_ir_sf_temp_0\Wow64.lmd
[03/17/2024 08:30:14] Notice Exit setup process (Return code: 142)
PM1921H09312773 wrote:
Good afternoon, when you run the synapse 3 installer, the command line opens, immediately disappears and that's it, before that synapse 3 worked for me, but after it stopped working, it just didn't start, I decided to reinstall it, but all in vain😥😪
Hi, I have the same issue even with the new Version RazerSynapseInstaller_v1.17.0.597.
Reply
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