Synapse application's incoming update, after that, the Blackshark V2 headset I'm using can't perform any functions in terms of software. I will write all of these in bullet points and make sure it is understandable.1- Synapse update arrived (Version: 20231107), I started getting an error while updating, and then I noticed a problem with the sound my headset was producing.2 - I tried to repair the application. It didn't get fixed; the problem persists.3 - I completely removed Synapse, deleted all the remaining files in Program Files, and reinstalled it. No matter what setting I adjust in Synapse, there is no change in the sound coming from my headset, as if it turned into a headset without a sound card. It didn't get fixed; the problem persists.4 - I opened a case with Razer and shared all this information. A 72-hour waiting period was given; I didn't want to wait, so I contacted Razer Support on Twitter. They told me a few steps to follow; I did them, and the problem didn't get fixed. I am still waiting for the response from the case.5 - Today, a new update for Synapse has arrived (Version: 20231110). They said they fixed all the things I mentioned. The update cannot be done! The situation is not resolved yet.Please provide a solution now. It's been three days, and I can't use my headsets. Your response times shouldn't be this long. There is a problem, and it's not just specific to me; it's a general issue. Roll back your update.

Synapse application's incoming update, after that, the Blackshark V2 headset I'm using can't perform any functions in terms of software. I will write all of these in bullet points and make sure it is understandable.1- Synapse update arrived (Version: 20231107), I started getting an error while updating, and then I noticed a problem with the sound my headset was producing.2 - I tried to repair the application. It didn't get fixed; the problem persists.3 - I completely removed Synapse, deleted all the remaining files in Program Files, and reinstalled it. No matter what setting I adjust in Synapse, there is no change in the sound coming from my headset, as if it turned into a headset without a sound card. It didn't get fixed; the problem persists.4 - I opened a case with Razer and shared all this information. A 72-hour waiting period was given; I didn't want to wait, so I contacted Razer Support on Twitter. They told me a few steps to follow; I did them, and the problem didn't get fixed. I am still waiting for the response from the case.5 - Today, a new update for Synapse has arrived (Version: 20231110). They said they fixed all the things I mentioned. The update cannot be done! The situation is not resolved yet.Please provide a solution now. It's been three days, and I can't use my headsets. Your response times shouldn't be this long. There is a problem, and it's not just specific to me; it's a general issue. Roll back your update.I personally have the same problem, everything is exactly the same and a new update has been released for the faulty update and it also has faulty update codes. As mooonrose mentioned, this situation is now annoying and needs urgent attention.

Synapse Software is not working; updates are giving errors 11.10.2023

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Synapse Software is not working; updates are giving errors 11.10.2023

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