Keys input stop registering after switching profile on certain macro keys | Razer Insider
Skip to main content
Question

Keys input stop registering after switching profile on certain macro keys

  • February 16, 2026
  • 1 reply
  • 0 views

Using Razer Blackwidow v3 

I have two profiles on my keyboard. The first one has 'x' and 'd' keys running a macro while pressed. The second is a basic normal keyboard.

Whenever i use profile 1 (Macro) and switch to profile 2 (Normal), I am unable to hold the the 'x' and 'd' keys. It will only trigger the keypress once and stop after that even though i am holding down the the 'x' or 'd' keys. It has been affecting my gameplay, hence, why I am bringing this issue up.

Example, after switching back to profile 2 (Normal), presses 'x' key and hold down, presses left arrow key, 'x' key stops registering.

The other keys which doesn't not have any macro registered to it does not seem to have this issue.

I did not have this issue when i was using synapse 3. It was only after i updated to synapse 4 did this starting happening.

1 Reply

Same thing for me. Just when you think they can’t do any worse. Synapse 4.0 is hot garbage. Improved absolutely nothing over 4.0; these major version updates only exist as planned obsolescence to stop supporting older Razer devices that otherwise are absolutely fine. Cannot wait to join the class action.