I’ve recently had issues with my Razer Nommo V2 Pro speakers not being detected by Razer Synapse 4.
I get a USB device not detected error in Windows, after hitting the control pod button a couple of times to switch to BT and back to PC, it connects and sound works but the Razer Synapse 4 tab remains blank with ‘detecting device’ and I cannot change any settings.
FIrmware and Synapse are updated to the latest versions.
I’ve had constant issues with these speakers not connecting properly with my PC and do regret my purchase somewhat. Please assist.
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Same issue. Please help!
Exact same issue here. I created a support ticket and they said Synapse 4 version 4.0.86 was supposed to resolve this, but I updated my version and it did not. Still waiting for an update from support.
Same issue for me. I reinstalled Synapse 4 but the issue persists. The speakers are brand new, they used to connect before but not anymore.
same bug .pleasse help！
I use synapse 3 is ok，only synapse 4 have this issue. but i have to use synapse 4 because i have blackwidow v4 pro 75%. synapse 3 can not use blackwidow v4 pro 75%.
exact same issue here
Still no resolution. Problem still persists.
Same think this program is Bullshit for V2 PRO Nommo
Has been experiencing the same for the past few weeks.
Are you going to do anything about this issue razer? its been going on for a while now with zero effort from your side!!
Having the same issue here for a month still no update….
Had to reinstall synapse. Worked for me.
I have the same problem, I have Synapse 4 with 5 peripherals connected, including Nommo V2 Pro. All of them are fully functional except the Nommo's which are always on “Detecting Device”. Unfortunately I found that if I connect them to another PC (in my case a laptop) these work just fine. So the problem is in my PC but I don't understand how to fix it or why it does it.
I have the same problem, I have Synapse 4 with 5 peripherals connected, including Nommo V2 Pro. All of them are fully functional except the Nommo's which are always on “Detecting Device”. Unfortunately I found that if I connect them to another PC (in my case a laptop) these work just fine. So the problem is in my PC but I don't understand how to fix it or why it does it.
I have the exact same issue, have contacted Razer tech support to no avail. I really like these speakers, but for some reason I can’t get them to use WASAPI (only DirectSound) and Synapse 4 won’t recognize them on my computer. It does, however, work on another computer. HELP!
help..same issue..
i have the same issue , does Razer not monitor this site seeing as they own it?
My problem has been solved, I uninstalled synapse 4 and installed synapse 3 and it now works, hope this helps.
I have Nommo V2 Pro too, THX doesn't work when you click in Synapse 4. Custom Equalizer also doesn't work, only presets (movie, gaming etc.) work. I even reinstalled W11 Pro, latest firmware for speakers-subwoofer but no luck. Help please.
uninstall synapse 4 and use synapse 3 , I don’t have any problems now.
Im about to return these speakers, still no word on getting synapse 4 to work with them.
I want to use synapse 4 because f the mouse settings in it.
Razer any update?
i have updated to synspse 4 and i dont have any problems now, try reinstalling.
Also do you have the THX spatial audio as that might be the issue as i didnt before .
The same issue occurs here, and in Synapse 3, when you try to use THX Spatial Audio in games that utilize 5.1 or 7.1 surround sound, a channel goes missing, and there doesn't seem to be a solution for that either.
Have you bought the THX Spatial as you need a code to activate it, and the update on Synapse 4 works with my Nommo V2
Doesn't the Nommo V2 Pro have built-in THX? Do I have to buy it separately?
it has it built in but you have to buy the code to get the true sound its on a trial for a week in synapse
