S4 can't link game Excel anymore

Question

For many years in synapse 3 I had Excel linked to special profile. After migrating to synapse 4 few months ago I was unable to do so, so had to roll back to S3. Now, few weeks ago I tried S4 again and it worked this time. But today it stopped working. In the linked games tab excel was shown with comment "game not found". I deleted it from the list and tried to re-add it. For some reason when I choose Excel.exe with "brose" menu nothing happens, and it returns to the menu of linked games.That is very frustrating for me, since Excel profile is the most important function in synapse for me.

OrigSleuth · Answer

I have also had that problem. I raised a ticket, however they were as much use as a single piece of kitchen towel to mop up the Pacific Ocean! (Totally useless.)If their hardware was not as good as it is,I would have dumped them for another brand. (Logitech or Corsair.)

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