Replies posted by Bubblessmarttech156 | Razer Insider

Replies posted by Bubblessmarttech156

5 Replies

R
Ribsletics
posted in Systems

Blade 17 - external monitor via USB-C/Thunderbolt 4 not working

Can confirm USB 3 - / C port now supports 2nd monitor. Thanks Nvidia!

175
V
9 months ago
R
Ribsletics
posted in Systems

Blade 17 - external monitor via USB-C/Thunderbolt 4 not working

Yeah - feels like they're making it a "you problem" - rather than an issue with their bios. Not great ITAR either since they've largely ignored this thread. Suggest tweeting them might make its way via a different channel to someone who can actually diagnose / triage the problem - or make that happen!

175
V
9 months ago
R
Ribsletics
posted in Systems

Blade 17 - external monitor via USB-C/Thunderbolt 4 not working

So are you saying it's a Razer update fix required here? Keen to not fork off onto some weird BIOS branch only to be saddled with a choice to loose the setup (as advertised mind you and therefore grounds for compensation / redress at the expense of the supplier). This is probably why they're being cagey. Since they have offered a device that can't provide the advertised feature. The Sqeaky wheel gets the oil - amazed how many people are having the same issue and no addressed solution. The Support email I got doesn't help either.

175
V
9 months ago
R
Ribsletics
posted in Systems

Blade 17 - external monitor via USB-C/Thunderbolt 4 not working

Razer.Speedcr0ssUpdate: We have found that by updating to the latest NVIDIA driver (later than 512.33), the USB-C port will not work when connecting to an external monitor. Please check the following: • The Blade 17 2022 | RZ09-0423x (both USB-C ports will not work). • The Blade 15 2022 | RZ09-0421x (the USB C on the right side will not work). • For QHD 240Hz SKU, which supports Advance Optimus (the "Manage Display Mode" option in the NVIDIA control panel will not be present). Razer is aware of this behavior, and the Support Team is tackling this issue and currently communicating with our developers. Our workaround is to perform a display driver rollback to 512.33, the same version in the Windows update. If the rollback button is grey out, uninstall the current driver and perform a Windows update check. Has this been solved?

175
V
9 months ago
R
Ribsletics
posted in Systems

Blade 17 - external monitor via USB-C/Thunderbolt 4 not working

Has this been solved?

175
V
9 months ago

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