Replies posted by dlarasound | Razer Insider

Replies posted by dlarasound

3 Replies

J
jointojoint
posted in Mice and Surfaces

Wireless & bluetooth connection - Deathadder v2 Pro

The firmware that I am using is v2.03.00 and the system tells me that there is no newer update for my mouse. The Software I use is MacOS BigSur 11.4, I hope this can help you. Thank you so much

41
Razer.Speedcr0ss
1 year ago
J
jointojoint
posted in Mice and Surfaces

Wireless & bluetooth connection - Deathadder v2 Pro

Yes, I have tried pressing the 3 buttons, the 2 sides and the PPP increase button as indicated in the manual and the mouse does not react at all, no lights come on and it seems to be completely off when I put it in BT mode.

41
Razer.Speedcr0ss
1 year ago
J
jointojoint
posted in Mice and Surfaces

Wireless & bluetooth connection - Deathadder v2 Pro

Razer.Speedcr0ssDid you able to replicate the concern while pairing the mouse to a Windows-operated computer? Please send me a PM so I can help you kick-start a support ticket on your behalf or submit a case here. Hello, I have the same problem. I am a user of Mack Book Pro M1 and suddenly my mouse has stopped working in BT mode, it only works in 2.4 and USB cable mode. When I try to activate the BT mode the mouse stays black and does not give any signal. I have performed a Firm update and I have tried on a Windows device and the same thing happens, is there a solution? Thank you so much.

41
Razer.Speedcr0ss
1 year ago

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