Replies posted by OCD13 | Razer Insider

Replies posted by OCD13

4 Replies

R
Ribsletics
posted in Systems

Blade 17 - external monitor via USB-C/Thunderbolt 4 not working

Yeah it is either some driver issue, BIOS issue, or us few have defective units Just purchased this new Razer Blade 17. Connecting to an external monitor with a USB-C-to-display-port cable, and a straight display port cable. From either of the Thunderbolt 4 (USB-C) ports. No signal detected from monitor. Whenever I plug in a monitor, NVIDIA control panel shows Optimus as the active graphics adapter. And the NVIDIA GPU becomes disabled and I'm unable to select. See screenshot. I just used the Razer BIOS updater and updated the EC as well. Model: (*Omitted) Any help is greatly appreciated!   I think it’s a combination of things.At work my razer blade 17 mid 2021 with RTX 3070 works when connected to a docking station 65W, it charges and it displays suff on 2 external monitors connected to the docking station.At home if I connect my laptop to my LG screen 5K2K which delivers 96 watts, it does not work, no image no charging - well sometimes it works like 30 seconds until some BS gets loa

175
V
9 months ago
OCD13
OCD13Insider Mini
asked in Razer Support

External monitor thunderbolt 4 issue and static electricity issues

I’m adding extra information to my original post.It seems like the left thunderbolt port is faulty as well, I almost never used it so I didn’t notice before.When I move the cable it disconnects and reconnects the screen.There is something wrong around that left area because this is where the buzzy noise comes from.What should I do with my machine? It’s from January 2022.Razer please help before I die electrified.Thanks.

3
B
1 month ago
R
Ribsletics
posted in Systems

Blade 17 - external monitor via USB-C/Thunderbolt 4 not working

In the meantime my laptop died, it didn’t want to turn on anymore…So I believe it’s another defective unit with voltage/electricity issues. I’ll let you know once I have the diagnostic from the shop.What a pity!And razer still dodn’t answer my post.Does smb know how to contact razer support?

175
V
9 months ago
OCD13
OCD13Insider Mini
asked in Razer Support

External monitor thunderbolt 4 issue and static electricity issues

In the meantime my laptop died, it didn’t want to turn on anymore…So I believe it’s another defective unit with voltage/electricity issues. I’ll let you know once I have the diagnostic from the shop.What a pity!And razer still didn’t answer my post.Does smb know how to contact razer support?

3
B
1 month ago

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