Replies posted by spokeydokey1 | Razer Insider

Replies posted by spokeydokey1

3 Replies

M
MediumAquamarineville104Insider Mini
asked in Razer Gold & Silver

Purchased Razer Gold game with crypto - stuck on pending, no key

Hey Medium, did you pay in crypto and did you ever get your refund or product? I had the same issue and I gave them proof that I paid and proof that I never got a refund on the blockchain and they keep trying to close my ticket without paying me or giving me my gold. I’m starting to thing somebody on the support team is pocketing the crypto for themselves. I’m curious to know if anyone else in this thread having the same issue have received their refunds or product as well. I filed a complaint with the Better Business Bureau and if you still haven’t gotten your money I’d suggest EVERYONE in this thread that has had the same issue do the same. This hits them where it actually matters and only takes like two minutes.  If enough of us come out and show what’s happening somebody will fix the issue and figure out what is going on. The Better Business Bureau has a ton of pull as well, so if enough people file complaints about having the same issue, the bureau will launch a more detailed inve

5
S
10 months ago
CyanProcessbusbest740
CyanProcessbusbest740Insider Mini
asked in Razer Gold & Silver

Zero Razer Gold after Successful Direct Top Up

Hey Cyan, did you pay in crypto and did you ever get your refund? I had the same issue and I gave them proof that I paid and proof that I never got a refund on the blockchain and they keep trying to close my ticket without paying me or giving me my gold. I’m starting to thing somebody on the support team is pocketing the crypto for themselves. I filed a complaint with the Better Business Bureau and if you still haven’t gotten your money I’d suggest you do the same. It doesn’t take long. If enough of us come out and show what’s happening somebody will fix the issue and figure out what is going on. The Better Business Bureau has a ton of pull as well, so if enough people file complaints about having the same issue, the bureau will launch a more detailed investigation and the higher ups in the company will have to take notice. It’s been 42 days since my purchase date and I haven’t received a refund or the Gold I ordered.

2
S
10 months ago
T
tanxkjInsider Mini
asked in Razer Gold & Silver

Crypto payment for stuck on pending when transaction cleared

Did you ever get your refund? I had the same issue and I gave them proof that I paid and proof that I never got a refund on the blockchain and they keep trying to close my ticket without paying me or giving me my gold. Honestly I’m starting to thing somebody on the support team is pocketing the crypto for themselves. I filed a complaint with the Better Business Bureau and if you still haven’t gotten your money I’d suggest you do the same. It only takes like two minutes. I figure if enough of us come out and show what’s happening somebody will fix the issue. The Better Business Bureau has a ton of pull as well, so if enough people file complaints about having the same issue, the bureau will launch a more detailed investigation and the higher ups in the company will have to take notice. Btw it’s been 42 days since my purchase date and I haven’t received a refund or the Gold I ordered.

5
S
10 months ago

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