Replies posted by b1k3rdude | Razer Insider

Replies posted by b1k3rdude

3 Replies

B
b1k3rdude
asked in Razer Support

Mouse Scroll Wheel Jumps Up and Down

But back to the scroll-wheel sensor, this will happen again on the second mouse, so I would like to know where I can go and buy a replacement part from please. @Razer - bump

7
H
1 month ago
B
b1k3rdude
asked in Razer Support

Mouse Scroll Wheel Jumps Up and Down

So spoke to the Razor shop in London, they reminded me of the link you can click on when the warranty search comes up correct and advised that I would be able to return the product to the original place of purchase.  I took the latter and they are just refunding me the original cost, so I will just go and buy another DA mini. But back to the scroll-wheel sensor, this will happen again on the second mouse, so I would like to know where I can go and buy a replacement part from please.

7
H
1 month ago
B
b1k3rdude
asked in Razer Support

Mouse Scroll Wheel Jumps Up and Down

Regarding replacing the sensor, where can I buy this from, or failing that, whats the part number so I can try and source it myself.Regarding warranty, all razor mice have a 2yr warranty - https://www.razer.com/warranty. I just attempted to file an RMA and got told the Mouse is no longer under warranty, which Iis entirley incorrect! The mouse was purchased on Feb 2022, so I still have another 7 months left on it.  

7
H
1 month ago

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