Replies posted by headTurkishRoseheat936 | Razer Insider

Replies posted by headTurkishRoseheat936

2 Replies

R
Ribsletics
posted in Systems

Blade 17 - external monitor via USB-C/Thunderbolt 4 not working

I got external display to work via USB C. Removed battery and CMOS battery, waited 10 minutes, put it all back together and USB C to any display works perfectly now.

175
V
9 months ago
R
Ribsletics
posted in Systems

Blade 17 - external monitor via USB-C/Thunderbolt 4 not working

I have the exact same issue on the BRAND NEW Razor Blade 14 2023 Ryzen 9 APU and Nvidia 4070. I put a ticket in and they sent me a generic response. I sent this to them and tried to make it as clear as possible: “Razer Blade 14 2023 connected to Chroma Dock v2 no monitor outputs function with this laptop. I have tested the dock with another laptop successfully. I have factory restored the laptop and the issue persists.I have installed the AMD drivers available in downloads from your support page following specific directions. The issue persists.I have completely uninstalled all video drivers in safe mode AMD and Nvidia. The reinstalled your newest AMD driver from Support page in order then NVIDEA drivers. The issue persists.The dock and laptop did work before with all monitor outputs but now ceases to function only with display out. All other functions on the USB 3.0 Ports function normally. This is only video out on the DOCK.I have updated Nvidia drivers and windows software to newest

175
V
9 months ago

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