Replies posted by Torkijo | Razer Insider

Replies posted by Torkijo

4 Replies

rzvm21
rzvm21Insider Mini
posted in Razer Support

Razer Basilisk X Hyperspeed 2.4GHz dongle does not working

I've chucked in a draw and switched to Logitech at the moment 

35
Y
2 months ago
rzvm21
rzvm21Insider Mini
posted in Razer Support

Razer Basilisk X Hyperspeed 2.4GHz dongle does not working

Same issue, 6/7 8nteractions with support team, sending videos etc and in the end said can't help as bought from an Amazon marketplace seller (still new) as opposed to Amazon direct so no warranty beyond 30 days

35
Y
2 months ago
rzvm21
rzvm21Insider Mini
posted in Razer Support

Razer Basilisk X Hyperspeed 2.4GHz dongle does not working

SAme issue, updated Dongle firmware but mouse only connects to bluetooth, not via the Dongle, also cannot get the green light flashing by pressing the 3 buttons, only by turning off and on again If it is not on warranty you should maybe try to disassemble and check the connections inside, they might get loose with time or vibration etc. worked for me Its less than 2 years so should be warranty, but te Razer site wont let me register it so time to take apart

35
Y
2 months ago
rzvm21
rzvm21Insider Mini
posted in Razer Support

Razer Basilisk X Hyperspeed 2.4GHz dongle does not working

SAme issue, updated Dongle firmware but mouse only connects to bluetooth, not via the Dongle, also cannot get the green light flashing by pressing the 3 buttons, only by turning off and on again

35
Y
2 months ago

Badges

View More
CookiesCookie settings