Replies posted by NavyPurplehomebuzz808 | Razer Insider

Replies posted by NavyPurplehomebuzz808

10 Replies

M
merrywhetherInsider Mini
asked in Razer Support

Razer Kiyo made a noise and stopped working mid-use

I’m now on my second Kiyo. First one lasted a year and 2 months. Of course, right after the warranty ended, I got the dreaded flickering ring light, constant feedback noise, and then the webcam video feed goes out and the computer can no longer recognize the device. In May of this year, I decided to buy the same model as a replacement (mistake.) And here I am, 6 months later, and this one stared doing the same thing!!! Updating the firmware makes no difference. I don’t think there is a fix unfortunately and looks like I’m having to buy yet another webcam in 2 years time!!! If anyone has a fix, I’d love to know what to do. Are both of these devices now doomed for the e-waste pile? 

28
P
20 days ago
RizeCaprie.TV
RizeCaprie.TVInsider Mini
posted in Razer Support

Razer Kiyo RZ19-0232

 @IXDISpartan  Well, that didn’t last long!!! The device has started making the dreaded feedback noise, which means impending failure. And sure enough… my webcam is no longer being recognized by the computer. So, the update did nothing to fix the problem. 

20
K
5 months ago
Midnight708
Midnight708Insider Mini
asked in Razer Support

Razer Kiyo no longer works

Well, that didn’t last long!!! The device has started making the dreaded feedback noise, which means impending failure. And sure enough… my webcam is no longer being recognized by the computer. So, the update did nothing to fix the problem. 

3
NavyPurplehomebuzz808
6 months ago
Kyber
KyberInsider Mini
asked in Razer Support

Razer Kiyo Firm

Download the previous version of the firmware. Update to that version. And then from there, update to the 2.3.2 version. You can find the driver here: Firmware Razer Kiyo 2.03 R1 (touslesdrivers.com) This worked for me. My webcam is now working, but I can’t use the ring light. If I try to use the light, it causes the device to fritz out and then my PC won’t recognize the webcam at all. I have to unplug the device from the USB and plug it back in so the computer can recognize the camera again. At this point, the webcam is more important than the light so I don’t dare try to turn it on for fear of losing my video feed. Well, that didn’t last long!!! The device has started making the dreaded feedback noise, which means impending failure. And sure enough… my webcam is no longer being recognized by the computer. So, the update did nothing to fix the problem. 

2
NavyPurplehomebuzz808
6 months ago
Midnight708
Midnight708Insider Mini
asked in Razer Support

Razer Kiyo no longer works

Download the previous version of the firmware. Update to that version. And then from there, update to the 2.3.2 version. You can find the driver here: Firmware Razer Kiyo 2.03 R1 (touslesdrivers.com) This worked for me. My webcam is now working, but I can’t use the ring light. If I try to use the light, it causes the device to fritz out and then my PC won’t recognize the webcam at all. I have to unplug the device from the USB and plug it back in so the computer can recognize the camera again. At this point, the webcam is more important than the light so I don’t dare try to turn it on for fear of losing my video feed. 

3
NavyPurplehomebuzz808
6 months ago
RizeCaprie.TV
RizeCaprie.TVInsider Mini
posted in Razer Support

Razer Kiyo RZ19-0232

Has anyone had the issue where they did the incremental updates to 2.3.2 but on launch the camera still just flickers the ring light, the active light above the lens, and makes audible, almost, feedback noise? I thought the drivers would have been the issue but now I am thinking this is hardware? I am on my second Kiyo and the first one had the same issue but thankfully was in warranty. But having this same issue on the second one is not instilling much faith in this product and judging by the support feedback I have seen in several forums now, not much faith in the support team either. Any info or ideas would be much appreciated.     @IXDISpartan YES!!! I was able to upgrade from 1.0.1 using the older firmware and then upgrade to 2.3.2. Camera is finally working again but as soon as I try to use the ring light… the light is dim and flickers, has the feedback noise and then causes my PC to no longer recognize the web cam any longer. I have to unplug the device from the USB and plug

20
K
5 months ago
Kyber
KyberInsider Mini
asked in Razer Support

Razer Kiyo Firm

Same issue!!! Any resolution? 

2
NavyPurplehomebuzz808
6 months ago
Midnight708
Midnight708Insider Mini
asked in Razer Support

Razer Kiyo no longer works

Same problem here. No solution found at this point. What did you end of doing? This is the second Kiyo I’ve had do the same thing!

3
NavyPurplehomebuzz808
6 months ago
pulseBrickRedSAPPHIRE742
pulseBrickRedSAPPHIRE742Insider Mini
asked in Razer Support

Kiyo Razer flickers and stops working

Same issue!!! Cannot update to newest firmware. Just purchased the product in May 2023 after having a previous one go through the same problem.  

4
M
26 days ago
A
AdysowskiInsider Mini
asked in Razer Support

Razer Kiyo Pro Firmware Update - Contact Support

I’m also having a problem updating to the newest firmware. Solution?  

19
T
14 days ago

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