Replies posted by SoulBound8 | Razer Insider

Replies posted by SoulBound8

4 Replies

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SoulBound8Insider Mini
asked in Mice and Surfaces

Razer Basilisk V3 Pro not charging/working

Same problem here.  Near as I can tell, it has never been charging on the base station and finally drew down its battery from its first charge.  If I pull up Synapse and dock it, the charge icon is shown in Synapse for a less than a minute, while the mouse glows red, then the charge icon goes away and the mouse goes back to whatever color profile I had loaded.   I have had so many problems with anything battery powered from Razer that this will be my last Razer purchase.  I haven’t had issues after I uninstalled and reinstalled. The only thing is it wont charge if my computer goes to sleep which is a bit annoying but otherwise works fine.

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11 days ago
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SoulBound8Insider Mini
asked in Mice and Surfaces

Razer Basilisk V3 Pro not charging/working

So I’m having the same issue, bought the mouse I think about a month ago and have loved everything about it. Today I left to go check some things away from my computer, the mouse was low and blinking red but I just didn’t plug it in. Came back about 45 minutes later and the mouse will not respond, does not get recognized by the computer when plugged into any of my functioning motherboard USB ports, and is just entirely unresponsive. Wanted to try your solution before trying to RMA this, when you say “Update (02.13.2024)” do you mean firmware for razer products? I’ve never had to do that before and I just tried through the https://mysupport.razer.com/app/answers/detail/a_id/4166/~/software-and-firmware-updates-for-razer-peripherals and it won’t recognize the mouse and so it cannot update the mouse. Dongle did get recognized though. That was the date I made the comment. I think the connection issue happens if the mouse completely dies but I could be wrong. My initial thoughts would be t

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11 days ago
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SoulBound8Insider Mini
asked in Mice and Surfaces

Razer Basilisk V3 Pro not charging/working

Exact same problem.  Got mine in January and it no longer charges. I’ll try the update I haven't had any issues with it since I updated it. :)

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S
11 days ago
S
SoulBound8Insider Mini
asked in Mice and Surfaces

Razer Basilisk V3 Pro not charging/working

Update (02.13.2024): After just leaving it on my desk in the off state since creating this thread, I decided to plug it in again via USB and it turned right on at 100% and seems to be working fine for right now (even via 2.4 wireless). I’m glad its working again but not super reliable at this point.

12
S
11 days ago

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