Replies posted by classicsiteChestnut187 | Razer Insider

Replies posted by classicsiteChestnut187

3 Replies

A
Abashusain231Insider Mini
asked in Razer Gold & Silver

Razer Gold Pin

Somehow the cards I bought that had damaged PIN codes were redeemed before I called for help. Now Razer's making me have to get law enforcement to call them for help. So very frustrating how insecure and fraudulent these cards can be used for crime. The police detective who filed my report informed me thieves are able to redeem these cards by scanning the already exposed numbers on the outside. And only have to wait for them to be activated at purchase by the vendor. No pin code required apparently. And they can used automation to redeem the card before the paying customer even walks out the store he thinks now. Been waiting over a month for help from Razer. They keep closing my multiple support tickets.

10
FiszPL
Vanguard
11 days ago
A
Abashusain231Insider Mini
asked in Razer Gold & Silver

Razer Gold Pin

You may not have scratched them off. I also just recently purchased 2 cards from Krogers and the same exact spots were missing in the PIN. I was very careful scratching the 2nd card fearing I may have done what you thought you did. But the 2nd card was missing numbers in the middle of the code in the same area. Obvious manufacturing defect. Chat support just repeatedly said to file a police report, even after explaining the cards were not stolen despite having been somehow redeemed in the same exact time and without PIN codes. Thinking if I have to file a police report as requested, I’ll file FTC and BBB reports to warn the nation not to buy Razer cards. Had to end up buying iTunes. 

10
FiszPL
Vanguard
11 days ago
bestOPALLightBrown154
bestOPALLightBrown154Insider Mini
asked in Razer Gold & Silver

Razer not supporting missing PIN code digits

I had the same issue. Showed the defect to the store I purchased 2 cards from and they gave me a support number to contact that wasn’t open until the next Monday. I called them, with my cards still in hand, and they asked I contact Razer. Submitted Case #: 240213-000428 and talked with chat support. They repeatedly said to file a police report ignoring the facts the cards were not stolen and couldn’t explain how a thief could redeem my cards without PIN numbers. If I have to file a report it’ll be with the Federal Trade Commission and BBB to warn everyone to not buy Razer cards. Please help if possible.

7
FiszPL
Vanguard
1 month ago

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