Replies posted by a_figment | Razer Insider

Replies posted by a_figment

4 Replies

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Drftman17Insider Mini
asked in Razer Support

RAZER BLADE 15 Advanced (Early 2021) x0368 Charging Issues!

@Drftman17 I highly doubt repasting GPU and CPU is what fixed the issue especially when Razer has been spending the resources to replace the whole motherboard for people who send them in with this issue. That case was likely some result of having things unplugged especially the battery. I’ve done it before on my old 2018 blade, not difficult after watching some tutorials on YouTube. Just take your time. You’ll get better thermals and maybe your issue will magically fix itself.I still think this thread has pinpointed the issue.That or some power management conflict triggered by windows 11.But it wont even charge powered off.But users report synapse updates triggering the issueAnd there's nothing mechanically wrong with the port or connection. But a motherboard swap is how razer fixes this particular issue?This tells me the issue is hardware related, possibly triggered by softwareWe already know about battery bloat…WHAT ARE THEY DOING…This is ridiculous. Someone get Linus on the phone. I

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a_figment
1 month ago
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Drftman17Insider Mini
asked in Razer Support

RAZER BLADE 15 Advanced (Early 2021) x0368 Charging Issues!

Razer knows what the problem is. They are doing damage control instead of admiting to a design flaw with the port/power management that would force them to do a recall and re design. So much wasted potential with such a beautiful design. 

7
a_figment
1 month ago
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alfieluiInsider Mini
asked in Razer Support

Plugged in, Not Charging

I have a theory. It's a flaw in their super special charging port design. I've seen a thread where someone resolders a new port and it fixes the issue. Razer doesn't want to admit this and just replaces the whole motherboard if they get thier hands on the device. Has anyone else tried this? I sure am. https://www.reddit.com/r/razer/comments/17n11hp/razer_blade_15_advanced_early_2021_charging_issues/

59
P
1 month ago
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alfieluiInsider Mini
asked in Razer Support

Plugged in, Not Charging

Can't believe I make the mistake of buying another blade. At least I didn't buy this new. Last model I had (2019) had a common issue where the Webcam would just stop working and was undetectable, and no one from razer seemed to have any clue what the cause was. They treated the issue the same as they are here. They are clearly doing damage control and not owning up to thier poor quality control. I boght this used 2021 model about a week ago and up til now, it was charging. Now it's not. FFS how can you make such a premium product and at the same time be so incompetent at supporting it. Something as simple as charging the device, or diagnosing the issue should be foolproof and trivial. On top of that these idiots have a proprietary charger that they won't get rid of, and what does this gain us/them. These flakes know exactly what the problem is, they are just deciding to screw us and hope we forgive and forget. This honestly needs to be made common knowledge amongst people shopping for

59
P
1 month ago

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