Replies posted by jaysonknight | Razer Insider

Replies posted by jaysonknight

3 Replies

J
jaysonknight
posted in Razer Support

Razer Ringlight Thrashing System

Force quitting the installer did indeed quit the app, but immediately the Razer Updater popped up in the lower right hand corner, which is odd b/c I just force quit that very process. It's doing the same thing, just sitting there not actually doing anything b/c it can't get any processor time, b/c Razer is pegging WMI to 100%, no matter how many times I force quit that process. I'm a software engineer, have been for 20+ years on the Windows platform. Why does ring light software need access to WMI class information? Why can't I force quit that process to relinquish processor time so I can continue trying to uninstall the ring light software? This is horrible software engineering, especially that the installers for all razer software are so intrinsically linked together I can't uninstall a single module without it having to try and do updates or whatever else it needs to do that I haven't told it todo. I just need to uninstall a single piece of software, there is no need for some bloat

2
J
1 year ago
J
jaysonknight
posted in Razer Support

Razer Ringlight Thrashing System

I've tried to uninstall the ringlight software, and it hangs on modifying Razer Synapse for some reason, even though I only selected the Ring Light software to uninstall. It's been stuck at 19% now for 10 minutes, and clicking on "Cancel Update" does nothing. CLicking the close button does nothing but return me to the installation window that is hung at 19% progress. When I force quit the processes that are pegging the processor, they immediately resurrect themselves within 1-2 seconds. The X button is greyed out on the installer page, so I can't close it that way. Even attempting to force quit the installer from task manager, does nothing. It doesn't even quit the installer, it's still there stuck at 19%. I can't reboot, b/c the processor is pegged, trying to restart the computer fails and dumps me back at the desktop. This is the most absurd process I've ever seen, and for ring light software? It's literally an app that turns part of your screen white. That's it. Why is this such a

2
J
1 year ago
R
Rookhook1
posted in Razer Support

Can't Reinstall RazorCortex

I'm having the same problem, an .err file is created in the same directory as the installer with the same message as the OP. Also, installing as a different user won't work since it writes files to your user directory.

2
J
4 years ago

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