Replies posted by rainergp | Razer Insider

Replies posted by rainergp

2 Replies

R
rainergp
posted in Razer Support

Help with a return

Joikansai I really appreciate you taking the time on giving me this explanation. Let's hope they can handle my case anytime soon. Thank you!!!

3
V
3 years ago
B
Bishopheals
posted in Razer Support

Razer online Store Buyer Beware

I also got in a chat with one their guys in order to precess a return. I was told that in 2-3 business days I should be receiving the instructions for the return. It has been almost a week since then and I haven't receive anything. I have try to contact them through email in two occasions without any luck, if you try to contact them on the chat you get a (Sorry, no support agents are available at the moment. Please visit our Contact Us , our Community Forums, page or try again during our business hours: 6AM - 10PM PST, 7 days a week.) This is ridiculous, I thought they were a respectable company. Now I'm afraid that by the time they responde I won't be able to return the products because of their 14 days return policy.

5
B
3 years ago

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