Replies posted by roland90 | Razer Insider

Replies posted by roland90

3 Replies

F
freshGoldenYellow910Insider Mini
asked in Razer Support

Razer Blackshark V2 Pro audio stops working for background programs with Synapse 3.0

I’m having this issue now too. For example, the noise that plays when muting your mic on discord, or a discord message notification, etc. Additionally things like Outlook and other apps will have their sound cut/randomly muted. I have tried everything -- reinstalling synapse, firmware updates, every driver known to man. Please fix Synapse, this software frankly is horrible and is the source of a TON of issues this headset has been having. The discord stream buzzing *just* got fixed after being an issue for months.

16
S
5 days ago
A
autoPerubay763Insider Mini
asked in Razer Support

Razer Blackshark V2 Pro (2023) static while streaming on discord

Still no fix? They said they were looking into it almost 2 months ago now and had confirmed there’d be a fix coming. Mine are past the return window now since I was expecting maybe a month for something relatively small like this.

72
A
8 days ago
A
autoPerubay763Insider Mini
asked in Razer Support

Razer Blackshark V2 Pro (2023) static while streaming on discord

Also having this issue. I’ve tried every possible solution I can think of, but I’ll probably be returning these soon if there isn’t any update. It’s unfortunate because everything else has been great, but I’m not giving up the ability to stream things with audio. Maybe one day Razer can put out something without a glaring flaw :( 

72
A
8 days ago

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