Replies posted by spaceshipSinopialeet100 | Razer Insider

Replies posted by spaceshipSinopialeet100

5 Replies

Lafar
Vanguard
LafarVanguard
posted in General Discussion

Razer Support - A 2019 Winner

I have had an awful experience dealing with Razer support. /razer-blade-stealth-2018-screen-and-costumer-support.48763/

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X
4 years ago
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spaceshipSinopialeet100
posted in General Discussion

Razer Blade Stealth 2018 Screen And Costumer Support

So my computer was sent back to razer for incorrect shipping address, and they immediately send it back again to the incorrect address??? why the hell do you think you received the package again??? this is not FedEx's fault. I have called razer 4 separate times about my case # and explained you guys have labeled the package with the incorrect address. This is not my mistake, my case number has the correct address on it, but shipping somehow got it wrong. I was assured there were notes added to my case so that they will know why the package has been returned and to put the correct address Communication seems to be the issue with this company, 4 different associates that work the phones and @Razer.RedPanda still cannot relay what I am saying to the shipping department. Luckily the FedEx guy had my cell number this time, and called me when he was still in my area, so I have received my package no thanks to Razer. I'll keep you guys updated on how the repairs went.

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5 years ago
S
spaceshipSinopialeet100
posted in General Discussion

Razer locked my thread so here is my update!!

It's against the rules to explain my screen falling off and overheating/ random sleeping issues? I am a hater for being honest? My point exactly, don't take to this forums for honest opinion on their product, you are labeled as a "hater" by their fanboys and maybe even their rules if you say even one thing negative about them. I should be able to come on here, and tell you my true honest story and If you simply google search my problems you will see 10000 other stories like mine. Razer should be ashamed for selling me, and thousands of others this computer, I basically have been robbed. Yes now I am truly hating. 1. Because I am already labeled as such 2. They locked my original thread to which I said I would update my experience (good or bad). Not trying to target you that much specifically bro, thank you for your suggestion. I will try to undervolt and see if that works. I am just not the most tech savvy guy. I assumed that a 2018 expensive ultrabook with a lot more processing p

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dekades
4 years ago
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spaceshipSinopialeet100
posted in General Discussion

Razer locked my thread so here is my update!!

If it was any of these separate issues alone, I would cut them a break. small laptop overheats easier than I thought, ok I can deal screen fell off but they fixed it through RMA, ok I can deal randomly sleeps sometimes very annoying, ok I can deal All 3 of these together = Bad Product should not have been released to consumers You guys can call me hater if you want, but before you do please take into consideration the 3 problems listed above. And tell me how happy you would be if your $1700 pc did the same.

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dekades
4 years ago
S
spaceshipSinopialeet100
posted in General Discussion

Razer locked my thread so here is my update!!

Yea I didn't expect to have to undervolt my pc when I am barely doing anything to stress the cpu. I told you I appreciate the advice and I will try it out, but you are giving it in a very backhanded kind of way. Assuming I am some moron and my pc is overheating bc I have fans blocked and am setting the pc in my lap. I would say that 95% of people that own computers are not familiar with undervolting , overclocking, etc... From my understanding it is for people who are into really into heavy gaming, (newer games, max settings) People who are really stressing out their system, and are concerned with battery life. Since I got this computer for work/class + very light gaming. I assumed it would be ready to go out of the box, I thought I wouldn't need to tweek all of that stuff because I wouldn't be stressing it at all near maximum. I don't think this is such an absurd thought process as you are making it out to be. Given my other issues I already had with it, I think most will understan

7
dekades
4 years ago

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