Replies posted by Semi_On | Razer Insider

Replies posted by Semi_On

4 Replies

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SoulBound8Insider Mini
asked in Mice and Surfaces

Razer Basilisk V3 Pro not charging/working

Ive done the latest firmware update, checked everything I could think of.  It will not charge.  So the extra money i paid for a wireless mouse is wasted as it has to be plugged in to use. I contacted support and they immediately sent me a new base and puck with very few questions which leads me to believe they have a known quality issue.  So far, it has mostly worked. It did stop charging the other day but turning off the mouse and charging via USB overnight seems to have corrected it.  Typical Razer quality…

12
S
6 days ago
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SoulBound8Insider Mini
asked in Mice and Surfaces

Razer Basilisk V3 Pro not charging/working

Contacted Razer and they have no solution besides RMA.  JFYI for those still experiencing flaky or no charging.

12
S
6 days ago
S
SoulBound8Insider Mini
asked in Mice and Surfaces

Razer Basilisk V3 Pro not charging/working

Same problem here.  Near as I can tell, it has never been charging on the base station and finally drew down its battery from its first charge.  If I pull up Synapse and dock it, the charge icon is shown in Synapse for a less than a minute, while the mouse glows red, then the charge icon goes away and the mouse goes back to whatever color profile I had loaded. I have had so many problems with anything battery powered from Razer that this will be my last Razer purchase.

12
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6 days ago
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Semi_OnInsider Mini
posted in Mice and Surfaces

Basilisk Ultimate Hypershift button replacement

I've been looking for an excuse to buy one...

3
P
2 years ago

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