Replies posted by WhisperingSloth | Razer Insider

Replies posted by WhisperingSloth

9 Replies

dekades
dekadesCommunity Cowboy
published in Razer Synapse

THE NEW RAZER SYNAPSE | Faster. Smoother. Smarter.

Yesterday I updated to Version 4.0.76.19. My 2022 Blade 15 was running on battery during the upgrade process. After the update I turned OFF the laptop. Today I turned ON again, and after the Windows and other softwares - including the Synapse - was up and running i connected my power cord to my Blade and the following message pops up in the right bottom corner.Link to the video: 20240216_201524000_iOS.MOVAfter that i removed the power cord, closed Synapse, re-open the Synapse and reconnected the power cord, the message doesn’t pop up any more. I know this isn’t a big issue but i think you have to check it to avoid potential customer complaints in the future. 

25296168
M
1 hour ago
dekades
dekadesCommunity Cowboy
published in Razer Synapse

THE NEW RAZER SYNAPSE | Faster. Smoother. Smarter.

Still waiting for MacOS APP!! Yeah, that would be great. :)Sadly I had to order a Keychron M1 to my MBA 15, because the M1’s shape is almost identical to the Viper V2 Pro, which is my daily driver on Windows PC’s.

25296168
M
1 hour ago
WhisperingSloth
WhisperingSlothInsider Mini
posted in Razer Support

THX Spatial Audio for PC's error after update

TokyoBBI got the Razer Book for Christmas and the THX audio worked great and then an update broke it. Can someone send me the beta update as well? PLEASE :smile_::smile_: I sent to your profile the OneDrive link to download the beta version. ;)

14
WhisperingSloth
2 years ago
WhisperingSloth
WhisperingSlothInsider Mini
posted in Razer Support

THX Spatial Audio for PC's error after update

pulsebestGray731Send to me please. I sent to your profile the OneDrive link to download the beta version. ;)

14
WhisperingSloth
2 years ago
WhisperingSloth
WhisperingSlothInsider Mini
posted in Razer Support

THX Spatial Audio for PC's error after update

TheGoldenWizHi there, it seems I have the identical issue, is there any chance you'd be able to forward me the beta software as well? Microsoft store shows an outdated version as well. Thanks in advance! Sorry for the late reply. I sent to your profile the OneDrive link to download the beta version. ;)

14
WhisperingSloth
2 years ago
WhisperingSloth
WhisperingSlothInsider Mini
posted in Razer Support

THX Spatial Audio for PC's error after update

No problem, you are welcome. ;) Cause it is just a beta SW, that's why you can't find on the internet. I am glad that this version works for you too. :)

14
WhisperingSloth
2 years ago
WhisperingSloth
WhisperingSlothInsider Mini
posted in Razer Support

THX Spatial Audio for PC's error after update

The "funny" thing is that I have a Razer Book. Razer's one selling point about this laptop is the THX feature, and the other one is the Windows 11 OS. :) I understand that this app is a 3rd party app that is pre-installed on the laptop with the participation of THX. But in this case, Razer could report the problem to THX. I heard rumors about Razer's not so good support, but man I didn't even dream about that is real. :D I sent to your profile the OneDrive link to download the beta version. ;)

14
WhisperingSloth
2 years ago
WhisperingSloth
WhisperingSlothInsider Mini
posted in Razer Support

THX Spatial Audio for PC's error after update

Hy, sorry for the late reply. I can send it to you in about 3 hours , when I arrive to home.

14
WhisperingSloth
2 years ago
WhisperingSloth
WhisperingSlothInsider Mini
posted in Razer Support

THX Spatial Audio for PC's error after update

I contacted THX support too about this issue. I received the following answer: "Thanks - this aligns with the release of a Windows update that breaks the functionality of Microsoft Universal Windows Platform (UWP) applications. We're planning an update release for January; until then, you may use the following beta installer to see if this resolves the issue: It's Christmas Day in the US, and we're technically closed, but hopefully, this will assist you in resolving the issue. Happy Holidays! THX Technical Support" The beta worked well, and as I see they rolled out the new update (ver. 2021.1214.1.0) in the Microsft Store.

14
WhisperingSloth
2 years ago

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