Replies posted by Piosio | Razer Insider

Replies posted by Piosio

1 Reply

AlphaUMi
AlphaUMiInsider Mini
posted in Razer Synapse

Synapse 2.21 high CPU load

Darkstarmike777I think I might have found it, I have Acronis 2019 that automatically install acronis active protection for ransomware. When it's turned on the Razer process goes to 15% constantly and high cpu power. I turned it off and the razer process went to below 1% and the CPU power dropped from 3.3Ghz to 1Ghz. Synapse reacted normally. Turned Active Protection back on and the CPU usage went back up and the app began to freeze again. Turned it off and it returned to normal. I'll e-mail support as well but Razer may want to speak to Acronis as it may be that their app is being treated as ransomware in 1903 as opposed to 1809. I can agree that in windows 1903 disabling Acronis Active Protection unfreeze Synapse and CPU usage is back to idle. Thanks for the find! I was going to throw my Orbwever out the window and get back to my old G13

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emegale
4 years ago

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