Replies posted by BBOOMM | Razer Insider

Replies posted by BBOOMM

3 Replies

M
MyAurora13
posted in Razer Support

Razer Nari weird sound issue

Here is the sample of the sound. Razer Support please make sure the fix is a fix, since the update was NOT an update but a disaster!! A lot of time spent on this issue to find out that I could do nothing to fix it and call tech support, yes called and could not speak to anyone in a department that would take this as an urgent fix. I spent good money for this and all the option for my relaxing and now I can not enjoy my time.

20
G
5 years ago
M
MyAurora13
posted in Razer Support

Razer Nari weird sound issue

I too am having this problem. I called last week and was hoping to get a fix, but no luck so far. I am now reaching out to the community for help. Approx Synapse time of Jan. 17th a new update came out ( V1.0.97.127 ) which has rendered my Nari headset and I get audio static or audio can NOT render from youtube. My times uninstalling, reinstalling, updating BIOS drives, no help. Had to go back to Dec. 1st install ( V1.0.87.116 ) of synapse and no cortex. Works but barely. No surround, not game sound only chat. This is on a Win 10 pro. I have no logs because I use Revo Pro and complete wipe out ALL files. The update on Jan. 17th was a bad update and needs fixing now. Support at the time last week had no clue. I received an RMA on my headset, but I went out and purchase another Nari and tested. Same thing. WHY RAZER!!?? WHY ??!! . I have spent hours of glitch support for you razer.

20
G
5 years ago
jftornado
jftornado
posted in Razer Synapse

Why are Razer Synapse problems still a thing?

I am with you too!! Get it together RAZER, please. I am in the market for a new laptop and now I have to do more research on another brand. Not worth the headache. Dealing with Synapse sound software problem as I type with the new Navi headset.

2
B
5 years ago

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