Replies posted by Norbringer | Razer Insider

Replies posted by Norbringer

3 Replies

N
nepfl
posted in Razer Support

Kraken v3 Pro - Hypersense noises and volume offset

yes and no =/ The support team did an excellent job and managed to get me a replacement quite fast considering I'm on the other side of the planet. The new unit is better but sadly not perfect. No more volume issue, but about the haptic ringing ... it still happens. On a much smaller range of frequencies (20-90) but it still happens. This time it's not persistent and it happens only when I change intensity with the button too many times (5/6). Once it starts ringing the only way to make it stop is to turn the headset off and back on. So long as I don't change intensity or accept to turn them off when it happens, they're "fine" I'm still discussing with the support team whether it's worth trying another rma or not :(

7
Razer.Speedcr0ss
2 years ago
C
Casper1390
posted in Audio

Kraken V3 pro eq

v3 pro here too, same issue with the volume in the left earcup I'm still in the tech support limbo ("have you tried turning it off and on") ... Do you also have problems with the haptic motors ringing at certain frequencies ? Roughly below 400/200 hz depending on the intensity and the volume

27
D
2 years ago
N
nepfl
posted in Razer Support

Kraken v3 Pro - Hypersense noises and volume offset

Hi, same here :( I was so excited when I received it almost a week before the estimated delivery but then I've got almost immediately disappointed. I confirm both the ringing and the uneven volume in the left cup when not maxed out. I did some testing uninstalling the synapse software, trying with both THX on and off, different devices, etc and here's everything I've found out so far: Deactivating Hypersense immediately stops the ringing It's directly proportional to the intensity of Hypersense It's also directly proportional to the volume of the headset. But I still get the ringing even at 50% windows volume and 50% wheel position It's not driver (software) related because it happens even when connected with the 3.5 cable I can even trigger the ringing with the headset turned on but not connected to anything at all, as long as hypersense is on, by quickly wiggling/shaking my head ... Ok It's an uncommon scenario and I'd be happy if this was the only way to get it to ring I've

7
Razer.Speedcr0ss
2 years ago

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