Replies posted by gionellemartin | Razer Insider

Replies posted by gionellemartin

5 Replies

A
ACETOWINInsider Mini
asked in Razer Support

Razer blade 15 2018 advance usb-c charge

Hi, I have a razer blade 15, 2018 advance laptop. Last week, i purchased the GaN adapter, however, it is not working. I have checked about the specification about my laptop,  and it says my laptop supporing the usb-c charging.  Does my laptop support it or my usb-c port is not working ? Hi there,  it is normal on your model, unfortunately Razer blade 15 advanced, base 15, pro 17 from 2018 to 2019 doesn’t have usb C that can accept power delivery. It’s firstly being used on 2020 advanced and pro 17 models, base models remain same not to having the feature. Older razer’s laptops that has this feature are blade stealth and book 13 that are fine with 100 watt power consumption.   i just purchased caldigit ts3 plus docking station and i believe it  can charge the laptop up to 87W. my laptop device right now is the razer blade 15 adv model gtx 1060 - 2018 model and it doesnt charge with my caldigit thru USB - C port. may i clarify again that the charging capability of the caldigit

4
Joikansai
Vanguard
10 months ago
Seadragon
Seadragon
posted in Razer Support

Razer Blade 15 2019 Advance 2070Maxq Swollen Battery

Razer.CazielYou should contact the reseller so they can assist you with the battery replacement. You're likely to send it in for repair, but I cannot recommend DIY fixes, especially when it comes to the battery-related issues. hello. im experiencing the same problem. im using razer blade for a year now and i noticed yesterday that the battery has swollen. i purchse the laptop in bestbuy california USA and im currenty living here in the philippines. i could probably get a battery replacement on september 2020 witch is two months from now. my question is: is it safe to remove the battery of my razer balde and use it without battery at all to prevent it from destroying the chasis? thanks

4
Razer.Caziel
3 years ago
R
robarivas
posted in Razer Support

Battery Replacement

im experiencing the same problem sir. did u remove ur battery to prevent it from destroying the chasis of ur laptop? if so, is it safe and recommended? thanks for the response.

2
R
3 years ago
I
iFirefly
posted in Razer Support

Blade 15 RTX 2070 Swollen battery, what should I do?

I have the same problem. I noticed the swollen battery yesterday.. how can we solve this problem? Is it ok to use the blade without battery? Pls someone help

6
S
3 years ago
B
bluewavesoverfuji
posted in Razer Support

Webcam not found Razer Blade 15 (2018)

Razer.SpeedCr0ssHey everyone! I appreciate that you've shared your laptop's camera concern here. By the way, have you contacted our support team via phone, chat, or email? If you haven't, please send me a PM. Let's continue from there. high sir i pmed because im eexperiencing the same issue with my RB15 18 advanced model

71
Razer.Speedcr0ss
3 years ago

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