Replies posted by busRadicalRedtechno419 | Razer Insider

Replies posted by busRadicalRedtechno419

6 Replies

A
alfieluiInsider Mini
asked in Razer Support

Plugged in, Not Charging

I recommend people that have an “on and off” charging issue to just leave the Razer Blade unplugged overnight and the plugged it again the next day. <snip> I have been struggling with the on/off problem for a year and a half. I have replaced my battery and adapter, done the discharge/recharge cycles, reset devices, fresh Windows install, etc., so many times with no consistent resolution. Then I tried what Crow_Calypso reocmmended -- turning it off, unplugging everything, and then letting it sit for an hour. Then plugging it back in and booting up. And it works again.

59
P
29 days ago
D
Drftman17Insider Mini
asked in Razer Support

RAZER BLADE 15 Advanced (Early 2021) x0368 Charging Issues! (Re-Post)

I solved the problem for my unit by opening the laptop, removing the heat sink, cleaning then reapplying the thermal paste to the CPU and graphics chips. I realize this may be a non trivial repair for some.  i stumbled across the solution while reading a post on tomshardware—someone was using the Throttlestop utility program to try and diagnose their issues. I loaded up throttlestop and noted that my unit was throwing heat errors in the limit window.  Anyway, there are YouTube videos showing how to do this yourself, and thermal paste is just a few dollars from Amazon. But be careful, it’s easy to wreck a machine. 

6
M
2 days ago
D
Drftman17Insider Mini
asked in Razer Support

RAZER BLADE 15 Advanced (Early 2021) x0368 Charging Issues! (Re-Post)

Encountering the same issue with my 0367 Blade 15 advanced early 2021. If I plug USB-C power in as well as the AC adapter, it will stay in Turbo mode. Otherwise, it acts like it’s on battery -- unless I pull the power cable and let it run down to 20%, then plug it back in. During the time it recharges the battery, it will stay in Turbo mode. Once 100% complete, it will drop back to slow mode.

6
M
2 days ago
M
minimike86
posted in Systems

Replacement Battery Razer 15 (2021)

Thank you for the response. I had already followed those instructions once without much luck. After running the laptop down and then letting it charge again overnight the battery was only at ~15%, so I assumed there was something else wrong. A friend of mine suggested to do the power drain-recharge cycle one more time. After the battery was discharged a second time, I plugged the charger back in and the battery charged to 100% in about an hour -- like it was originally performing. No replacement battery or charger needed. I don't know if my experience will be unique, but maybe update those notes to repeat Step 8 an additional time if it doesn't work after the first discharge. Thank you again.

5
Razer.Speedcr0ss
1 year ago
M
minimike86
posted in Systems

Replacement Battery Razer 15 (2021)

I have the exact same system and almost the exact same problem -- RZ09-0367 purchased almost 15 months ago. About a week ago, the battery stopped charging quickly. No bulging or bubbling. If I leave the laptop plugged in and turned off overnight, the battery will only gain maybe 10-15% charge by morning. Doesn't discharge while plugged in; however, Windows doesn't show the little plugged-in battery icon anymore. I swapped chargers with the same result. The laptop is rarely run off battery (it dies so quick anyway) and has spent most of its life plugged into a line-conditioning online UPS. Anyway, since it's out of warranty I'll try an aftermarket battery replacement.

5
Razer.Speedcr0ss
1 year ago
M
mikemerg
posted in Razer Support

Razer Blade Advanced 15 (2020) screen stuttering

I just got my Base 15 2020 yesterday and noticed the same problem. It's not a great solution, but if I open up Device Manager, and disable Intel(r) UHD Graphics under Display adapters, the screen stops stuttering. While disabled, the laptop doesn't detect if the screen is closed and doesn't turn off the built-in display. However, if I re-enable the Intel adapter, everything works fine without stuttering until the next time I restart the laptop. Frustrating!

3
M
3 years ago

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