Replies posted by Eyadish | Razer Insider

Replies posted by Eyadish

3 Replies

E
Eyadish
posted in Razer Support

Razer Blade Stealth GTX version, screen rendering issues

Razer.CazielDon't worry about it. PM me the serial number of your RBS so I can look into model-specific fixes. Let's continue this there. You already have a PM with my serial number from last friday. (same time as I made the thread)

5
Razer.Caziel
4 years ago
E
Eyadish
posted in Razer Support

Razer Blade Stealth GTX version, screen rendering issues

Razer.CazielI appreciate the level of detail and effort you put into your thread. Rest assured, I will do what I can to help you get this fixed. Has the black screen issue or red test/lines happened on games or other apps? Also, do you get the same results when on an external monitor? Sorry but my answer will not help too much Currently I am mostly surfing or watching movies on the computer, so no gaming yet. But I haven't had the issue during movies, just when surfing, but as my % of time is with a webbrowser up, it's very likley for it to happen then as the issue isn't too frequent. I have no tested with an external monitor either. I would need to buy a dongle to try that.

5
Razer.Caziel
4 years ago
K
kydcoco
posted in Razer Support

Razer Blade Advanced 240hz 2070 MaxQ Graphics - Black Screen Sporadically

I have just recently bought a blade myself, and have had issues with 90% of the screen goes black except the top part. I can see my mouse moving when it is in the top part of the screen. I haven't had those problems with my desktop, my old surface pro with Windows 10, so it points alot towards the laptop, but I am still in a search phase before I will contact support about the issue. But seeing this thread about the screen going black, it feels like it's not just me.

52
L
4 years ago

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