Replies posted by awesomenexusBlueGreen462 | Razer Insider

Replies posted by awesomenexusBlueGreen462

27 Replies

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awesomenexusBlueGreen462Insider
posted in Razer Support

emergency! wireless charger ia broke down,no charge way of my phone

luckily my backup wireless charger can run again after few hours,but I don't know when will it completely fail,I am worry about it.

5
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4 years ago
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awesomenexusBlueGreen462Insider
posted in Mobile

About wireless charger

M-S-GOkay, you're about to answer your own question, aren't you? The only problem I have with the QI chargers is that if they are not on the right place the device will not charge or it will slip away. Therefore I charge only with cable, because my mobile phone has already slipped 2-3 times in the night from the station. I place my phone correctly,it just can't charge.

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4 years ago
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awesomenexusBlueGreen462Insider
posted in Mobile

About wireless charger

Emergency,my backup wireless charger are also have same problems now,I am lost all charge ways now,my phone is near shut down.

8
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4 years ago
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awesomenexusBlueGreen462Insider
posted in Razer Support

emergency! wireless charger ia broke down,no charge way of my phone

Emergency,my backup wireless charger are also have same problems now,I am lost all charge ways now,my phone is near shut down.

5
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4 years ago
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awesomenexusBlueGreen462Insider
posted in Mobile

About wireless charger

I have already sent the email talk about this problems and ask for warranty to razer support,now is waiting the reply,it should be reply in next two days

8
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4 years ago
A
awesomenexusBlueGreen462Insider
posted in Razer Support

emergency! wireless charger ia broke down,no charge way of my phone

I have already sent the email talk about this problems and ask for warranty to razer support,now is waiting the reply,it should be reply in next two days

5
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4 years ago
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awesomenexusBlueGreen462Insider
posted in Mobile

About wireless charger

Sometimes,the underglow will suddenly become red(means charging failure)for few seconds but I don't put anything on it,I don't know what happens.

8
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4 years ago
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awesomenexusBlueGreen462Insider
posted in Razer Support

emergency! wireless charger ia broke down,no charge way of my phone

Sometimes,the underglow will suddenly become red(means charging failure)for few seconds but I don't put anything on it,I don't know what happens.

5
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4 years ago
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awesomenexusBlueGreen462Insider
posted in Mobile

About wireless charger

I have already reset the wireless charger but it is useless

8
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4 years ago
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awesomenexusBlueGreen462Insider
posted in Mobile

About wireless charger

I still have a backup wireless charger which came form my uncle,but if it also fall,I will be no any more charge way(my charging port are also broken).I am unexpected this wireless charger which buy in razer shop in Hong Kong with $100USD will broken in less than half year.

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4 years ago
A
awesomenexusBlueGreen462Insider
posted in Razer Support

emergency! wireless charger ia broke down,no charge way of my phone

I still have a backup wireless charger which came form my uncle,but if it also fall,I will be no any more charge way(my charging port are also broken).So,I hope this can be solve in a short time.I am unexpected this wireless charger which buy in razer shop in Hong Kong with $100USD will broken in less than half year use.(I already reset the wireless charger but the problems not solve)

5
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4 years ago
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awesomenexusBlueGreen462Insider
posted in Mobile

About wireless charger

It is a wireless charger for razer phone 2.I found something is wrong in few days ago,the wireless charger start lost connection with my phone.Firstly,it only happens shortly and only happens in some parts on the wireless charge. However at this morning,the problems suddenly become serious, the wireless charger is complete lost connection with my phone,it still can open,but can't charge(no responsible to my phone or it will turn on the red light)

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4 years ago
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awesomenexusBlueGreen462Insider
posted in Razer Support

Trash charge port

razer.redpandaHi there! Please PM me the case number. I'll take a look. I received the reply, but it write nothing,what should I do?It only let me reply them in 72 hours,but what should I talk about?retalk about the problem,propose my require,or just talk about another things you want? please give me a instruction.Also I buy a wireless charge in order to charge my phone,I paid full cost in HKD $783.

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4 years ago
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awesomenexusBlueGreen462Insider
posted in Razer Support

Trash charge port

razer.redpandaHi there! Please PM me the case number. I'll take a look. After a week and I go to the razer shop talk with the stuff,there have the reply.But there just a start,I will keep follow the solution.My case number is OMITTED. Thanks for your reply.

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4 years ago
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BeeDubz
posted in Mobile

Would you buy the RP2 again? Why or why not.

BeeDubzI've seen this mentioned in other threads. It seems like this is a glaring omission by Razer. I'm not an audiophile but I do have some wireless earbuds to try. I will Go to the razer shop,check it.

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4 years ago
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BeeDubz
posted in Mobile

Would you buy the RP2 again? Why or why not.

awesomenexusBlueGreen462Now my charge port is completely dead,I sent few email to the support to support my problem and follow it , but there no any reply,l am very angre,I don't have any more patient,razer just is a asshole treat their customers as idiot. Now my phone is dead,I can't charge,I left 12% better.

31
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4 years ago
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BeeDubz
posted in Mobile

Would you buy the RP2 again? Why or why not.

BeeDubzI've seen this mentioned in other threads. It seems like this is a glaring omission by Razer. I'm not an audiophile but I do have some wireless earbuds to try. Now my charge port is completely dead,I sent few email to the support to support my problem and follow it , but there no any reply,l am very angre,I don't have any more patient,razer just is a asshole treat their customers as idiot.

31
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4 years ago
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BeeDubz
posted in Mobile

Would you buy the RP2 again? Why or why not.

stopkillnkennyhonestly most people just dont take care of there stuff, it will last 2yrs+ I use it carefully and tender ,I never ues it violence. When it charging,I will only use it for checking massage.However,with the same treatment even I playing game when charge at my old phone, it's charge port is stand more than 2.5 years , until today it runs normally, only has a little slack.It is the Samsung galaxy c 5,only cost 200 USD,but this is razer phone ,it costs 799 USD in February when I buy.I don't expect the charge port will be dead, Just after eight months of use with the carefully tend.

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4 years ago
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BeeDubz
posted in Mobile

Would you buy the RP2 again? Why or why not.

HermanatorI'm honestly curious about why you guys' charging ports fail. I've had many phones and some ports were abused but I never had a charging port fail on me. It just slowly lost its function,first is the earphones translate function in two months ago,then the charge function start to disjointed about three weeks ago,the charge problem became serious in 8 days ago.

31
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4 years ago
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BeeDubz
posted in Mobile

Would you buy the RP2 again? Why or why not.

BeeDubz[ Have you tried wireless charging? If it works, I’d suspect the USB-C port has failed. If it doesn’t charge, then it might be a hardware failure elsewhere in the power system or a software issue. I’m currently using a launch day iPhone 7. Walking into an Apple Store and getting help (even if you are charged for it) is one thing about Apple products that really no other manufacturer can match. I’d be calling and emailing the CEO if I went 4 days without a reply. I hope you have a backup device to fall back on. Are you still under warranty? Because I don't have backup device,so I can't afford to sent my phone to check a long time and waiting for a lot of formalities.I only need is the clearly instructions that what l should do to solve the problem.I can pay all cost.l wish they can solve this problem as fast as they can and importantly this problem can be solve forever (If the problem come form the design of charge port,change a new one may not be useful, because there

31
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4 years ago
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BeeDubz
posted in Mobile

Would you buy the RP2 again? Why or why not.

BeeDubz[ Have you tried wireless charging? If it works, I’d suspect the USB-C port has failed. If it doesn’t charge, then it might be a hardware failure elsewhere in the power system or a software issue. I’m currently using a launch day iPhone 7. Walking into an Apple Store and getting help (even if you are charged for it) is one thing about Apple products that really no other manufacturer can match. I’d be calling and emailing the CEO if I went 4 days without a reply. I hope you have a backup device to fall back on. Are you still under warranty? My phone is a gift form my uncle,he is buy it form the razer shop in USA.So it is genuine,but I don't have the receipt because it is in my uncle(I don't know did he drop or not),so I am ready to pay the cost.However, there are no any reply, because razer phone is not very popular in Hong Kong,so there are no one know how to fix razer Phone,I can only seek help from Razer's support.Also, because I am in Hong Kong,talk to the support

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4 years ago
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BeeDubz
posted in Mobile

Would you buy the RP2 again? Why or why not.

rushLavenderWebsight898Thanks for the info. I still suspect software, but maybe I'm just being optimistic? :big_grin_: Whatever it is, it is an inconvenience for now, but I would certainly like to see a fix whether it's HW or software. Thanks for your reply,now l am seeking help form the support,but there are no reply after four days, they're said that they will reply me in 24 hours.l was disappointed. I will Continuous follow-up with the support until they give me a Suitable solution.

31
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4 years ago
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BeeDubz
posted in Mobile

Would you buy the RP2 again? Why or why not.

rushLavenderWebsight898I love the phone but am experiencing intermittent charging problems. I don't think it is the port or cable because so far a reboot seems to fix it temporarily. This just started, so I am guessing there's a software incompatibility. For the moment, I'm not too worried, though I will be in contact with Razer support for any help they can provide. I try everything l can,but it is useless,l tried to clean the port,l tried to restart my phone,l also check for the virus,all of them are useless.So l pretty sure that is the charge port's problem.

31
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4 years ago
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awesomenexusBlueGreen462Insider
posted in Razer Support

Trash charge port

JR0ninHello, issue with charging ports pins are hard to deal with. Can you please try contacting the support at, https://support.razer.com/mobile/razer-phone-2/ They will definitely help you out with something. After three days there are no any reply.

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4 years ago
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BeeDubz
posted in Mobile

Would you buy the RP2 again? Why or why not.

我在黑色星期五銷售期間撿起了RP2，正在等待交貨。我一直在做研究，因為自從我使用Android已有一段時間了。我對RP2贊不絕口，但是我也看到很多關於小型到極端（USBc端口出現故障）問題的報告。老實說，我曾考慮過回到發件人，再去其他地方，但是我認為RP2是價格最高的手機，價格為300美元。您會再次購買嗎？為什麼或為什麼不？ My charge port is near completely dead,this is a very seriously problem,I can't charge,l will never buy razer's products, how can they let this problem happen, charging is the life of the phone.

31
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4 years ago

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