Replies posted by valow21 | Razer Insider

Replies posted by valow21

8 Replies

V
valow21
posted in Razer Support

Razer Blade Pro 17 (2070-MaxQ) Issues

To anyone reading or following I think i solved the high CPU temp issue. Duet, which allows you to connect an iPad via the Lightning cable and run that as a second display. It was enabled, but the iPad wasn't connected. Once I closed it, my CPUs temps dropped. I'm going to put some notes in my ticket as well, but I hope this will at least help someone else seeing similar issues.

10
Razer.Caziel
4 years ago
V
valow21
posted in Razer Support

Razer Blade Pro 17 (2070-MaxQ) Issues

Razer.CazielNo apologies needed, but hot dang, that's a full system stutter. These usually happen when the CPU or the GPU thermal throttles, but if the temps are okay, then we'll have to dig even deeper. Please send me a PM with the serial number of your RBP and send over your System and Application logs from Windows Event Viewer as well. From a public view stand point, and since I firmly believe in information sharing for the community, I'm basing thermals off of NZXT CAMs ability to properly track and display temps from the device. If I check the history it shows the nvidia GPU being used while in game, and not the intel. The temps don't rise above 80 and normally stay in the 70s. Beyond that, the system is not hot to the touch either. I'll get a PM sent over with the information you've requested. Thanks

10
Razer.Caziel
4 years ago
V
valow21
posted in Razer Support

Razer Blade Pro 17 (2070-MaxQ) Issues

Razer.CazielThe video you shared is almost an hour long. Do you mind putting up timestamps of the jitters and mouse lag? Also, do you mind sharing screenshots of your BIOS version and GPU driver version? My apologies - I had it clipped but that link must be the wrong one. Try this at the 3 min mark until the end. That was the same graphics performance I got at the time as well. Also see attached for driver versions. I've used the Intel updater, windows update and updated NVIDIA last night. Edit: Twitch is killing me - here is a clip that has the beeps.

10
Razer.Caziel
4 years ago
V
valow21
posted in Razer Support

Razer Blade Pro 17 (2070-MaxQ) Issues

Bumping this again - still having some issues and hoping the first response I get isn't "reformat and start over".

10
Razer.Caziel
4 years ago
V
valow21
posted in Razer Support

Razer Blade Pro 17 (2070-MaxQ) Issues

Bump - anyone have any ideas?

10
Razer.Caziel
4 years ago
F
Flo_HF
posted in Systems

Any owner of Blade Pro 2019?

Product number you listed is correct. China 10/19

6
V
4 years ago
V
valow21
posted in Razer Support

Razer Blade Pro 17 (2070-MaxQ) Issues

Since I mentioned DXDiag, I've included the USB information here: ----------- USB Devices ----------- + USB Root Hub (USB 3.0) | Vendor/Product ID: 0x8086, 0xA36D | Matching Device ID: USB\\ROOT_HUB30 | Service: USBHUB3 | Driver: USBHUB3.SYS, 3/18/2019 21:43:43, 618296 bytes | +-+ USB Composite Device | | Vendor/Product ID: 0x1532, 0x0234 | | Location: Port_#0008.Hub_#0002 | | Matching Device ID: USB\\COMPOSITE | | Service: usbccgp | | Driver: usbccgp.sys, 3/18/2019 21:43:43, 183608 bytes | | | +-+ USB Input Device | | | Vendor/Product ID: 0x1532, 0x0234 | | | Location: 0000.0014.0000.008.000.000.000.000.000 | | | Matching Device ID: USB\\Class_03&SubClass_01 | | | Service: HidUsb | | | Driver: hidusb.sys, 7/31/2019 03:51:05, 45568 bytes | | | Driver: hidclass.sys, 7/31/2019 03:51:05, 211968 bytes | | | Driver: hidparse.sys, 7/31/2019 03:51:05, 46080 bytes | | | | | +-+ HID Keyboard Device | | | | Vendor/Product ID: 0x1532, 0x0234 | | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBO

10
Razer.Caziel
4 years ago
F
Flo_HF
posted in Systems

Any owner of Blade Pro 2019?

Just checked mine - late 2019 2070 Max-Q MONITOR\\AUO409D

6
V
4 years ago

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