Replies posted by Death_Squad | Razer Insider

Replies posted by Death_Squad

11 Replies

S
Shannonborowski
posted in Razer Support

Laptop went black

HadeaHave the same issue. LED light up, but nothing else. Not even the fans are spinning. Have you tried using an external monitor?? If still persistent, you're probably having an issue with your Motherboard. Better prepare your receipt or invoice and reach out to their chat support.

5
D
3 years ago
J
julianancell
posted in Razer Support

7.1 SURROUND SOUND ACTIVATION CODE

I understand that man, that sucks but, trust them. The code will be sent, I was told that the code is being requested at the headquarters in SG. Don't worry, once you got it activated, it's forever you can use.

7
D
3 years ago
3
322001H07601217
posted in Razer Support

Razer Blackwidow RGB issues

Hey bud, you can try it on another computer system. Try repairing your Synapse too: 1. On your “Desktop”, click “Start” and search for “apps & features”. 2. Look for Razer Synapse 3, click on it and select “Modify”. 3. A user account control pop up window will appear, select “Yes”. 4. Click on “REPAIR”. If you're still having an issue, please try reaching out to their live support, buddy. Region Peripheral Hotline # US 888-697-2037 +442033180848 +442033180848 8:00 to 5:00 GMT Toll Free Number Support Hotline Europe 00800-25233758 Monday - Sunday 09-18 CET

4
D
3 years ago
J
julianancell
posted in Razer Support

7.1 SURROUND SOUND ACTIVATION CODE

Hey bud, try this link for the live chat- https://support.razer.com/ You can also dial this hotline if tht helps: 1-855-872-5233 (US & CA only) 9AM - 6PM PST, 7 days a week Additionally: Region Peripheral Hotline # US 888-697-2037 Region Blade / Systems Hotline # Singapore 800-601-1456 Australia 1800 1-RAZER (1800 1-72937) Dubai +971 4 388 33 71 Europe 00800-25233758 ** Korea 798 8523 8003 Japan 120941981 Taiwan 809 093 203 Thailand +66 20182411 Philippines 1800 18530041 Malaysia 1800 88 RAZER(72937) US 855-872-5233 International 1-760-448-8997 China 400 0808 769 Russia 8-800-100-36-07 Region Razer Phone UK +44 2033180848

7
D
3 years ago
J
julianancell
posted in Razer Support

7.1 SURROUND SOUND ACTIVATION CODE

You can reach out to Razer Chat Support to request for a new code.

7
D
3 years ago
3
322001H07601217
posted in Razer Support

Razer Blackwidow RGB issues

Try also updating your system OS- https://support.microsoft.com/en-us/windows/update-windows-10-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a

4
D
3 years ago
3
322001H07601217
posted in Razer Support

Razer Blackwidow RGB issues

Hey, please try making an effect again by following this link- https://mysupport.razer.com/app/answers/detail/a_id/1821

4
D
3 years ago
M
MaxyArthess
posted in Razer Support

Razer Nari - Bad sound in OBS (Twitch)

If you're still having the issue, try doing step 4, without Synapse installed. You can also try using the headset without any other devices connected to your PC except your mouse and keyboard.

3
M
3 years ago
M
MaxyArthess
posted in Razer Support

Razer Nari - Bad sound in OBS (Twitch)

Hi MaxyArthess, Try the steps below: Update your system OS- https://support.microsoft.com/en-us/windows/update-windows-10-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a Make sure your apps are up to date. Try reinstalling the apps to make sure. Try updating your device's firmware- make sure that your device is really the Razer Nari- to prevent risk of damaging your headset- http://drivers.razersupport.com//index.php?_m=downloads&_a=view&parentcategoryid=964&pcid=804&nav=0,78,804 If you have another PC, try using the headset there and try replicating the issue.

3
M
3 years ago
S
Shannonborowski
posted in Razer Support

Laptop went black

Try this for the hard reset: 1. With the Blade turned off, plug the charger into the laptop. 2. Press and hold the power button for 10 seconds. 3. While still holding the power button, unplug the charger 4. Release the power button. 5. Leave the system sitting for a few seconds. 6. Plug the charger into the laptop first before plugging it into the power outlet then and attempt to power it back on. If the issue still persists, you can reach out to Razer Support. They are really sweet people and don't forget to back up your files and prepare your proof of purchase (Amazon receipt or Razer Order number, etc.).

5
D
3 years ago
S
Shannonborowski
posted in Razer Support

Laptop went black

You can also try performing a hard reset if the issue persists on your external monitor.

5
D
3 years ago

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