Replies posted by bishop26 | Razer Insider

Replies posted by bishop26

3 Replies

K
kydcoco
posted in Razer Support

Razer Blade Advanced 240hz 2070 MaxQ Graphics - Black Screen Sporadically

Hey, everyone! So I wanted to check in because I've gone a couple months BSOD and black screen free! I think I spoke about vt-D last time I posted but tinkering with that wasn't really a solution. Wanted to run down a few things that I've changed since. Hopefully it works for some of you! 1. So the first thing that made a really big difference is turning off Adaptive Brightness. Ever since I turned it off via settings and registry, no black screen had happened to me. There are different resources online about turning this feature off, so I won't go too much into it. But I will say that turning it off in settings, registry, and Windows Services is super key. 2. Sleep vs. Hibernation - I had to get used to the differences in Sleep functions between using a Windows laptop and MacBook (what I had transitioned from). Sleep on a Windows laptop is really meant for short breaks away from your laptop and your Blade will still turn on on its own, where as Windows Hibernation is the OSX versio

52
L
4 years ago
K
kydcoco
posted in Razer Support

Razer Blade Advanced 240hz 2070 MaxQ Graphics - Black Screen Sporadically

@U-Type So I tried one setting in the Intel app, which was disabling the "Display Power Saving Technology" in the "On Battery" section of the "Power" panel. I also disabled adaptive brightness in the registry and in Services (all steps can be found on Google!). The display doesn't go black *as often* as it used to on this machine now. I just posted in another thread - I've had four of these so far :frown_:. Let me know if that helps a bit!

52
L
4 years ago
U
U-Type
posted in Razer Support

Razer Blade 15 2019 Advanced Screen Goes Black after Waking Up

Hi! Chiming in here because I've had FOUR Razer Blades with the same problem and have been in contact with the Razer support team at their subreddit. From what I gather after four machines, any troubleshooting that will be done to diagnose this problem will be to diagnose faulty drivers via the Razer support team. But after doing a ton of digging online, this is a common problem with the RTX line of cards. If you want to refer to some of the threads, the Google search terms I use usually is "RTX 2070 max q black screen". The most common solution I've seen outside of the 60hz workaround is disabling the Intel vt-D feature in BIOS. BUT, the BIOS that comes with the Razer Blades don't have that option available. It's also another workaround, such as it's disabling virtualization features that could be used in the future. If official support wants to corroborate this common problem, that'd be amazing! I think using standard troubleshooting for faulty GPU drivers is moot as, again, I'VE

38
Razer.Speedcr0ss
4 years ago

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