Replies posted by WonderTroll | Razer Insider

Replies posted by WonderTroll

4 Replies

I
Icecr
posted in Razer Support

Razer Blade 15 Freezing over time

Razer.CazielTo everyone that's experiencing random freezing or any sort of performance dips, please send me a PM. I know this can be time-consuming but I will need you guys to run a synthetic benchmark and monitor CPU, GPU and RAM usage along with the temps. If you are getting any sort of error messages or crashes, please include Application and System Event logs from Windows Event Viewer. All these will help me pinpoint what's causing the issue. Oh, I am definitely going to send you a PM If only I knew how. Could you send me an official email message on how to do this? This has been going on for 1-2 months now and it is incredibly vexing and time consuming.

18
Razer.Caziel
5 years ago
I
Icecr
posted in Razer Support

Razer Blade 15 Freezing over time

JoikansaiSince when do you have it, does it happen recently? Intel and nvidia driver on support page is actually not recommended Version, it’s usually factory form version, for better and more improved version you should download manually from their website or using their updater tools. About Support you can tell here the case number so maybe staff will pick you up or I can pm them to check your case. Thank you, a few things you may wish to note: -I was advised by Razer support staff to check Razer support driver page for the latest drivers. -Razer staff advised me not to use the auto-updater tools. There was a nasty incident with Nvdia that enabled you to install the latest graphics software using their auto updater, but screws your graphics performance. This is a known issue for all laptops. (MSI etc) not just razer, so I don't actually dare to use the auto updater (ever) -Another issue is my Razer synapse forgot all of my profiles, and right now i cant even have access to full p

18
Razer.Caziel
5 years ago
I
Icecr
posted in Razer Support

Razer Blade 15 Freezing over time

IcecrI’ve read many from the forum and i haven’t get any answer of this issues. So my laptop start to freezing so often, it’s difference from the other, in my case i often get freeze in majority of time such as when i’m playing game, browsing with chrome, even when i was at homescreen. Please help. My Razer blade 15 2018 Mercury white started Freezing a lot more and I have to manually restart it in a middle of a gaming session. And I updated my Intel and my graphics driver to the recommended one listed on Razer's website. For the price I am paying, I must say I am very disappointing with this issue. Contacted support but none got back to me. Just, disappointing.

18
Razer.Caziel
5 years ago
mltan
mltanCEO
posted in General Discussion

What would you like to see next from Razer?

I personally would absolutely love a new and improved version of Razer Blade (2015 edition) One which can deliver ultra high performance in game play, and also excel in work functions (E.G. Photoshop design etc) I wantRazer Blade 2015 to have: A bigger mini-screen with more functionality Voice recognition Customized Razer application for professional/work uses. (E.G. A detailed but very simple noob friendly guide to using editing/imaging/design software for design apps used on Razer such as Photoshop/cropping/creating professional timelines/brochures/Infographic ETC This will allow Razer blade to be the no #1 choice as an all-rounder laptop for practical uses, outside of gaming and it will certainly increase its value. From what I understand, Razer is coming out with the Razer Nabu as a lifestyle device, so why not focus more on "quality of life" issues with Razer Blade 2015 addressing Needs outside of gaming by utilizing high end gaming-technologies and come up with creative way

5948
sharesharpRed352
16 hours ago

Badges

View More
CookiesCookie settings