Replies posted by clarecsh | Razer Insider

Replies posted by clarecsh

4 Replies

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GreyMonster13
posted in Razer Support

Kraken Kitty Edition disconnecting and connecting issue

RefelicusI have the same issue sinds like two or maybe three weeks. I got this device in January 2020 so I really hope it can be fixed easily. Reading your comment I will contact support. I submitted a case on the 16th April and have not gotten a reply.. :")

33
D
3 years ago
G
GreyMonster13
posted in Razer Support

Kraken Kitty Edition disconnecting and connecting issue

firstOlivinetrend323they asked me for some more information and videos to determine the problem, and it is probably some hardware issue in my Krakens, so they will replace them . Doesnt mean that we have the same problem, so contact them to give more informations, the support team was really helpful :D I hope this helps! will do, thank you!!

33
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3 years ago
G
GreyMonster13
posted in Razer Support

Kraken Kitty Edition disconnecting and connecting issue

firstOlivinetrend323Hi, I got my response from Razer Support Team, so I suggest you submit a case as well :) oh what did they say? :o

33
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3 years ago
G
GreyMonster13
posted in Razer Support

Kraken Kitty Edition disconnecting and connecting issue

Unfortunately, i'm having the same issues with this. It gets annoying when it keeps disconnecting when i'm talking to people. Mine works better on USB 3.0. I doubt it's my USB port that's faulty as I've tried connecting it to other ports and connecting other devices to USB 3.0. Only my Kraken Kitty gets disconnected. Lmk if you find a solution to this. :(

33
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3 years ago

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