Replies posted by SakuIce | Razer Insider

Replies posted by SakuIce

5 Replies

MartinWake
MartinWake
posted in Razer Support

Razer not detecting anything

Just watched your video again. If i see synapse correctly, are you opening synapse 2? Have you tried installing synapse 3? As both Razer Firefly and Razer Mamba Tournament edition are supported by Synapse 3: http://drivers.razersupport.com//index.php?_m=downloads&_a=viewdownload&downloaditemid=2731&nav=0,343,704&_ga=2.53742824.1949513809.1588356125-1734223292.1587653495

8
Razer.Caziel
4 years ago
A
AlexHung
posted in Mice and Surfaces

Mamba stops working right after install Razer Synapse 3 Beta. Anyone has same issue like me?

I had same issue, got it working after lots of troubleshooting. Worth a look this other thread: /fixed-mamba-elite-expensive-brick-after-installing-mamba-elite-drivers.57126/

3
A
4 years ago
MartinWake
MartinWake
posted in Razer Support

Razer not detecting anything

After applying manually drivers like this, they will go under their correct categories. So for your case, razer mamba tournament edition should now be under mice and other pointing devices. About razer firefly, as it is mouse pad, can´t tell under which category it went, but after going through, it should be somewhere there. But main question is, did they appear in synapse or not? If not then further troubleshooting is needed.

8
Razer.Caziel
4 years ago
MartinWake
MartinWake
posted in Razer Support

Razer not detecting anything

Worth a try: Go to device manager and click update driver for your yellow question marked device. But instead of letting it to search it automatically, you choose browse computer and then let me pick from a list ... . Search razer and pick driver to be installed from a list.Do this for all of your yellow question marked devices. Make sure keyboard is not in the list (i think i saw razer blackwidow chroma in the list under keyboards, if it is yours) and if not, then for that choose one of the "HID Keyboard device" and do same process for it too, browse, let me pick, search and install. After that restart computer and see if they are detected in synapse. If not, then well, it was at least worth a try. If didn´t work, and want to revert back the changes, you can go to device manager, pick a device and update driver, and choose automatically option. It should then revert back to original state.

8
Razer.Caziel
4 years ago
S
SakuIce
posted in Razer Support

Fixed! Mamba Elite expensive brick after installing mamba elite drivers

Update -> Problem fixed. Anyone encountering code 52 error on windows 7, need to install following two hotfixes (KB4474419 and KB4490628). After applying them, install synapse 3 or mouse drivers again (mamba elite for me), and it passes successfully. Additionally, now mamba elite also appears in synapse 3. Don´t know if forum allows external links, but here they are: http://www.catalog.update.microsoft.com/search.aspx?q=kb4474419 http://www.catalog.update.microsoft.com/search.aspx?q=4490628

1
S
4 years ago

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