Replies posted by Refelicus | Razer Insider

Replies posted by Refelicus

5 Replies

G
GreyMonster13
posted in Razer Support

Kraken Kitty Edition disconnecting and connecting issue

Ambergreatbicycle291Have they returned them or provided you and update? Support was really helpful, they kept me updated on my case and they were very quick with sending a replacement unit. When I first send the support ticket it took about a week before a reply but after that they replied daily. It took about a month from the first ticket to receiving a new unit. So I am very pleased with the support team. ^^

33
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3 years ago
G
GreyMonster13
posted in Razer Support

Kraken Kitty Edition disconnecting and connecting issue

biigassHi, I have a question, you have to send back that broken headphones? In my case I had to send the headphones back for investigation.

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3 years ago
G
GreyMonster13
posted in Razer Support

Kraken Kitty Edition disconnecting and connecting issue

AndikkiStarted happening to me too about two days ago. I had contact with the support and they have send me a replacement unit. So I highly suggest you do the same. :)

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3 years ago
G
GreyMonster13
posted in Razer Support

Kraken Kitty Edition disconnecting and connecting issue

clarecshI submitted a case on the 16th April and have not gotten a reply.. :") Oh thats no good, hopefully you will get a reply soon.. Have to say this does make me worried :(

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3 years ago
G
GreyMonster13
posted in Razer Support

Kraken Kitty Edition disconnecting and connecting issue

I have the same issue sinds like two or maybe three weeks. I got this device in January 2020 so I really hope it can be fixed easily. Reading your comment I will contact support.

33
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3 years ago

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