Replies posted by leadthefollower | Razer Insider

Replies posted by leadthefollower

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frontBrightPinksite068
posted in Audio

Nari Ultimate - Last Update Synapse 3

I ended up sending the headset in for a replacement after contacting support and going through all of their steps. Unfortunately they required me sending the headset in by prepaid FedEx ground which has taken over a week before sending out a replacement. Would have been nice if they sent a replacement immediately while the broken return is in transit, but now I've been without a headset for two weeks and it's likely going to take another two before I get the replacement. Support keeps sending me pointless daily copypasta update emails that the defective unit is scheduled to be delivered to their warehouse. Between this and my Wolverine Ultimate shitting the bed, I think I'm going to be looking to other companies for peripherals soon.

7
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4 years ago

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