Replies posted by plagueseason | Razer Insider

Replies posted by plagueseason

9 Replies

A
aaccensi
posted in Razer Support

Huntsman mini broke my windows

Just wanted to chime in and say I'm having the same unresponsive taskbar issue at login with a Razer Huntsman Tournament Edition and Intel 9900KF cpu. It doesn't happen every single time, but enough to be an annoyance for sure. Started happening when I upgraded from an Intel 8700 to the 9900KF - all other hardware is exactly the same, and no other instability issues (everything works fine once I get past the hanging explorer.exe issue). Motherboard is an ASUS Z370-A. I reinstalled Windows 10 as a troubleshooting step, and it happened the first or second time booting into the fresh install before I even had drivers installed, but I have since applied all the latest manufacturer drivers and patches as well. I opened a ticket with Razer today and will work with them to see how I can help, but wanted to share my experience here as well.

384
M
2 years ago
A
aaccensi
posted in Razer Support

Huntsman mini broke my windows

chillpodI was allowed to replace my huntsman mini for a huntsman elite. The bug doesn't happen on the Huntsman Elite. However it is still a bad keybord. Atleat the bug doesn't happen. This seems to mostly just effect their newer "gen 3" product line. The Elite was released back in 2018, so maybe that still used hardware and firmware based on their v2 products (which seem to work fine still - couldn't reproduce the issue on my BlackWidow Chroma TE v2, for example). Huntsman TE and Mini are 2019/2020 products. Even when I was on my Intel 8700 processor, the Huntsman TE would occasionally bug out at the Windows login screen and repeatedly make the USB connect/disconnect sound. I never thought much of it because I didn't have any issues otherwise. Now that's obviously magnified with a 9900KF processor and hangs the login entirely. Seems to be some kind of issue with the way these newer keyboards interface with a USB connection. Some have said disabling various HID Compliant devices in de

384
M
2 years ago
A
aaccensi
posted in Razer Support

Huntsman mini broke my windows

ak5hatits happening with blackwidow as well! i thought of getting that instead of huntsman :slightly_sad: is there any razer keyboard which does not have this problem? Seems like anything that was made in 2018 or earlier do not exhibit the issue - so their V2 line of products, or the Huntsman Elite.

384
M
2 years ago
A
aaccensi
posted in Razer Support

Huntsman mini broke my windows

If any of you did replacements as a step to troubleshoot this, make sure they didn't close your ticket after the replacement process was complete. This happened to me, despite me telling them the issue was still present, and I needed to open another ticket. Hold them accountable and make sure this issue gets tracked.

384
M
2 years ago
A
aaccensi
posted in Razer Support

Huntsman mini broke my windows

Perhaps some light at the end of the tunnel for Huntsman TE owners. Got a reply from support today that read a bit different than the usual responses so far: "We wanted to let you know that we have managed to identify the cause of the issue that you have reported. Due to the complexity and the work that needs to be done, we are unable to provide an estimate of when you can expect a fix. However, once a fix has been identified, this will be released in a future software update."

384
M
2 years ago
A
aaccensi
posted in Razer Support

Huntsman mini broke my windows

LucasWalker007Support responses that I also received on this topic and still no ETA for its resolution :frown_:: End of july : "our team is aware of this issue and they are still working on the solution to this problem. However, we don't have any ETA yet for the solution" Yesterday : "we had this forwarded to our Development Team, and they are aware of the said concern, but due to the complexity and the work that needs to be done, we are unable to provide an estimate of when you can expect a fix." At least it seems like they know what's wrong now, I hope. Glad to see they're sending similar communication to others. Shows that it's officially on the radar on their support side.

384
M
2 years ago
A
aaccensi
posted in Razer Support

Huntsman mini broke my windows

Curious if anyone else has been using Windows 11 and had the issue. I just upgraded from Win10 a couple nights ago, with the latest preview release (apparently same as final release that will ship Oct 5) and haven't had the hanging login issue yet. Edit: About 2-3 weeks in and still haven't had the issue on Windows 11. Have rebooted and powered off/on several times. Windows 11 is now available and is rolling out as a staggered release via Windows Update (free of charge). If you haven't been offered it yet, you can manually download it now from https://www.microsoft.com/en-us/software-download/windows11 One issue I had was the upgrade installer kept freezing at 48% after the reboot (it rolls back after a power cycle). I resolved this by making a new local admin account and running Windows Update through that account. Not sure how common that issue is. Everything worked fine after that and I was able to delete the new user account.

384
M
2 years ago
A
aaccensi
posted in Razer Support

Huntsman mini broke my windows

ak5hatthank god for that, atleast windows has a fix for this. update: i updated to windows 11 and i can confirm this problem is gone. Glad to hear it fixed it for you too. Now hopefully Razer and/or Microsoft never release a Win 11 update that breaks it again lol. Wonder if the latest Win 10 21H2 feature update will fix it also. Might be worth some people testing that out and reporting back. Should release sometime later this month.

384
M
2 years ago
A
aaccensi
posted in Razer Support

Huntsman mini broke my windows

chillpodIm trying to update so I can maybe fix the bug with the razer product. I have all the requirements but im trying to enable the uefi. Thanks for the videos to help. If you're worried about losing any data, be sure to backup first, but here are steps you can follow to convert MBR to GPT without losing data (at your own risk) https://www.windowscentral.com/how-convert-mbr-disk-gpt-move-bios-uefi-windows-10. If you're wondering why this step is necessary, it's because UEFI requires that your OS drive is formatted as a GPT drive. If you've been running on the same Windows install for years, you likely have it formatted as MBR (I had the same issue in the past). The site tells you how to check and verify that it is before you proceed though. Otherwise, you'd need to create a Win 11 USB and do a clean install if it doesn't work or if you run into further issues. Additionally, you need to enable Secure Boot and TPM if you haven't already. If you're unsure on these settings, check yo

384
M
2 years ago

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