Replies posted by Knyck | Razer Insider

Replies posted by Knyck

3 Replies

dekades
dekadesCommunity Cowboy
posted in Razer Support

RazerCare Store Updates

Don't purchase at Razer Store. Once you place an order, you'll never get an update on that, nor will they ship the items to you. And you won't be able to receive an order confirmation email until you contact the contact them. I've contacted the customer service for so many times, and it has always been "department A is waiting for a response from department B." Extremely disappointed.

324
S
1 year ago
R
Rturooooo
posted in Razer Support

I need help lol.

The same. The representative told me that the Order Management Team didn't even reply to his internal notes.

4
Razer.Caziel
3 years ago
S
ShalomG
posted in Razer Support

Order Cancellation Request

Razer.SpeedCr0ssHey @FiszPL! Allow me to take over. Hey @ShalomG! Thanks for posting your order-related concern here. Have you contacted our Support Team via phone, chat, or email? If you haven't, please send me a PM together with your email address and order number. I'll pick it up from there. Hello, @Razer.SpeedCr0ss, Only in this forum, I have already seen several people encounter with the order issues. I placed an order several days ago, but till today, I didn't get any update on the order. I contacted the Support Team via chat several times, and this is what the representative said, "Honestly, this really stressed me out :( I apologize Knyck but as per checking on our database, there is still no update from our order management team, despite the follow-up messages that I sent to them regarding your case." The order management is daydreaming. It's time to wake them up.

4
Razer.Speedcr0ss
3 years ago

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