Replies posted by Pinkshot | Razer Insider

Replies posted by Pinkshot

23 Replies

L
Loafer987
posted in Mobile

New list of issues with Razer Phone 2 since the recent major update.

I just got a replacement for my RP2 from Razer after having the stuck sim tray on the first set from day one. Took 2 months to sort out and the replacement set wasn't satin finish but a gloss set. The lower right corner of the grille has a slight dent. I told the guy that made the delivery that and he just said "you wanna get it exchanged?" I thought man...and wait another 2 months? Why can't they get their sh*t right? Isn't it clear that I sent in a satin version? Don't they do QC on their replacement set? So I decided to accept all this SH*Ts and move on. There are better choices out there and we don't deserve these.

16
D
4 years ago
P
PrawnNoodle
posted in Mobile

Android 10 and Razer Phone 2

Not going to happen imo.

6
P
4 years ago
reme1986
reme1986
posted in Mobile

Razer phone 3

gstsdwRazer Phone 2 is no longer on the website... Could this mean something is coming? More like beginning of the end.

9
J
4 years ago
FreedomSmaug
FreedomSmaug
posted in Mobile

Razer Phone 3

It's probably the beginning of the end. And I doubt there'll be a RP3.

13
MrRaptor63
4 years ago
L
Loafer987
posted in Mobile

New list of issues with Razer Phone 2 since the recent major update.

Sim card tray stuck on a new RP2. Been almost a month and still communicating over emails. Razer says I may not get back my Sim card and 128gb SD card... wtf.

16
D
4 years ago
M
Mr_Mooncatt
posted in Mobile

Possible to modify navigation buttons?

I'm also looking for a solution on this. It's an easy software implementation. But I guess they expect us to use two hands for gaming and everything.

2
T
4 years ago
P
Pinkshot
posted in Mobile

RP2 white balance adjustment?

NintonitoIt is possible it will be fixed with the next major update, as far as I can tell my RP1 white balance was refined a bit on the Pie update. Given the relative simplicity of the fix I think they can deliver, it’s just a matter of making this issue visible to them. I'm sure they're well aware of the issue.

15
P
4 years ago
K
koshtan
posted in Mobile

Razer Phone 3

They need to get their phone's quality and reliability shit right first before it'll happen, if ever.

6
R
4 years ago
M
magictimInsider
posted in Mobile

Razer Arctech Pro Phone case review: Does it worth to buy?

Tricotronic1981@Pinkshot: Were you ever able to resolve the issue with the stuck sim tray? I have the the same issue. Still waiting for a decision from them. They asked me to proceed with an RMA without providing any solution on getting my sim and SD card back. I had to ask them explicitly how can I get them back. Can you imagine? And now they say their team is looking into that. They say will reply again when they find a way. It's another waiting.

12
M
4 years ago
P
Pinkshot
posted in Mobile

RP2 white balance adjustment?

Omg, the thread was almost a year old and no answers from Razer. Amazing! Now I believe Rp2 IS their last phone coz with this kind of customer service, you can forget about staying in the competition.

15
P
4 years ago
P
Pinkshot
posted in Mobile

RP2 white balance adjustment?

Anyone from Razer can shed some light on this?

15
P
4 years ago
B
BeeDubz
posted in Mobile

Would you buy the RP2 again? Why or why not.

M4cb3thWell I've got mine since the initial release (paid full price of 800€ at the time... not the 400-500-ish that's the asking price now) Up until now no issues (it did some random reboots during the first 1-2 months but those got patched) I dropped the phone several times and only got a few scratches on the side (the metallic edges) USB-C port has no problems so far. I DO have to say that I use the Qi/wireless charging function a lot (got an Ikea lamp with built in qi charger on my nightstand, the official Razer wireless charger at my PC desk, another qi charger in my car and a powerbank that can charge wireless as well) so the USB port does not get too much uselately, at for charging purposes. I DID use the USB port for charging the first half year or so after I got the phone and also still use it to charge the phone while on vacation. Audio works quite well, be it with my Sony Bluetooth headphones, my (wired through dongle) Audio Technica Ath50s or the Razer Hammerhead True Wi

31
Z
4 years ago
P
Pinkshot
posted in Mobile

RP2 white balance adjustment?

Sorry I'm not talking about how bright the screen is. I'm talking asking if the screen's white balance can be adjusted as it looks warm when comparing with other LCD screens.

15
P
4 years ago
E
Elung
posted in Razer Support

Razer is not answering.

Unacceptable customer service. History will tell how such companies will end up. I have reported a new case on my RP2 and I'm reading this. How reassuring!

4
R
4 years ago
B
BAT-Templar
posted in Mobile

Apt-x on RP2

I wonder any Razer staff is here in this forum. That's the worst kind of support forum. At least my experience over at Xperia phone support forum is promptly replied.

32
B
4 years ago
O
OPALTuftsBlueever308
posted in Mobile

Razer Phone series andriod 10 OEM update.

Software is Razer's achilles heel. Beef up this department and you're able to compete.

9
P
4 years ago
M
magictimInsider
posted in Mobile

Razer Arctech Pro Phone case review: Does it worth to buy?

The phone is already thick and brick like. Putting the case on just confirmed it's a brick. On the bright side, it can be used as a weapon for self protection. Lol.

12
M
4 years ago
B
BeeDubz
posted in Mobile

Would you buy the RP2 again? Why or why not.

Try their online chat support. I wrote an email regarding my sim tray stuck problem. No reply. I used the chat support and got the case logged. Have to wait in the chat queue though. Around 20mins! I guess they got overwhelming quality issues.

31
Z
4 years ago
FreedomSmaug
FreedomSmaug
posted in Mobile

Razer Phone 3

The 5G talk is just an excuse. Think about it. What are the reasons the phone department got downsize or axed? Poor sales, poor quality that resulted in high RMA, purely for gaming but impractical for daily use and too many alternative out there that are much faster and better quality? My take would be either they are back to the drawing board and taking a deep reflection how can they develop a better customer experience (QUALITY) learning from their competitors (Rog, black shark, etc). This cannot be rushed and would take longer time. Or they have given up as a failed venture and back to building peripherals. I hope it's the former.

13
MrRaptor63
4 years ago
M
magictimInsider
posted in Mobile

Razer Arctech Pro Phone case review: Does it worth to buy?

Thanks for the comprehensive review. I'll pass and leave the phone naked. With all the quality issues experienced by others and myself included (stuck sim card tray on day 2), I'll probably use it for a few months only (like what I did with RP1 which I encountered several quality issues and had exchanged 2 phones till I gave up). I love the phone design, speakers and screen but it's a shame Razer can't get the quality right. Anyway, RP2 was dirt cheap on Cyber Monday so I bought it to have another go but it's as disappointing as before. And I believe the quality issues are precisely why the phone department got axed or downsize. I would like to see a RP3 someday but until they can get their shit together, I don't believe it'll happen. And that's also part of the reasons I bought the RP2. It could well be the last and this boxy design (Xperia ditch it) would be lost. I want to own a piece of history.

12
M
4 years ago
B
BeeDubz
posted in Mobile

Would you buy the RP2 again? Why or why not.

My sim card tray got stuck on the 2nd day of use. Now my sim and SD card cannot be removed.

31
Z
4 years ago
M
magictimInsider
posted in Mobile

Razer Arctech Pro Phone case review: Does it worth to buy?

And the conclusion? Worth it?

12
M
4 years ago
Q
quickPaleTaupetoday174
posted in Mobile

Unlocking phone without pressing power button, using only fingerprint sensor

My Xperia 5 does this and I hated it. Coz I accidentally unlocked it every time I casually rest my thumb close to the sensor. Razer's implemtation is similar to Sony's older Xperia like the XZ1 compact (which I have too). It'll prevent such situations. Though I don't mind an option to toggle it.

1
P
4 years ago

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