Replies posted by MarkCollins | Razer Insider

Replies posted by MarkCollins

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J
jesseinsfInsider
posted in Razer Synapse

Peripherals (Mouse/Keyboard) disconnect many times

I'm also having the same issue with: Basilisk Blackwidow Chroma V2 TE Chroma Laptop Stand All are connected to a Blade Stealth 2019. The problem occurs when the devices are connected directly to the laptop, when connecting via the USB huib on the laptop stand, and via a powered USB hub. If I quit synapse, the problem goes away (don't need to uninstall). I don't think this is a power draw issue, because: a) It occurs when Synapse is running and the devices are connected to a powered USB hub. b) It doesn't happen when directly connected with Synapse not running. Edit to add: All USB power management has been disabled (via Device Manager and Power Options), and nothing appears in the Application or System event logs when the disconnects occur.

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2 years ago

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