Replies posted by m_bliss11 | Razer Insider

Replies posted by m_bliss11

24 Replies

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lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

The BIOS update is now up on the website: http://drivers.razersupport.com//index.php?_m=downloads&_a=view&parentcategoryid=990&pcid=350&nav=0,350

84
F
3 years ago
L
lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

Sorry have not had time to sit down in the last couple of days and try to retest this. I will see if i can this weekend. On another note I was able to update to 20H2 this morning! I was thinking that I was locked out of the new Windows update due to Intel Firmware being rolled up into the BIOS but that was not the case. Think it had to do with their bug in Thunderbolt and SSD drives which looks like it was fixed on their end. So that is good you should now be able to update past 1909 now. Has been running smooth on 20H2 all day so that is good!

84
F
3 years ago
L
lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

zombee411 - I set my system to those power levels and checked the idle frequencies and on 1.02 they hover around the 1ghz like you mentioned. I never saw it dip lower than .9ghz. Could the 400mhz that you remember have been on 1.03?

84
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3 years ago
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lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

I am on 1.02 now and will do some tests tonight to confirm idle levels on those power settings.

84
F
3 years ago
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lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

Was this also with your windows and synapse power settings set to balanced? If those are set to best performance or game mode your will definitely have battery drain issues because it will run at highest clock settings all the time. Can you open your task manager and see what service is spiking your utilization with turbo boost on?

84
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3 years ago
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lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

R3DH3R0 - out of curiosity did the new bios update also include an intel firmware update? What process is taking making your system utilization high?

84
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3 years ago
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lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

Wonderful news!! :)

84
F
3 years ago
L
lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

Great! Thanks for the update Caziel!

84
F
3 years ago
L
lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

Hey Aria-x1! Thanks for contributing! What tool did you use to get the c-state info?

84
F
3 years ago
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lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

Hey ramirocaro92 - you need to create a ticket on Razer's support page. https://mysupport.razer.com/app/warranty-support/ You need to enter your laptop serial number and then go through chat support and a ticket will be made. Ask your support rep what your ticket is and then you should be good.

84
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3 years ago
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lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

Thanks for the update! Figured after they pulled the update down from the site that it would have been officially addressed as an issue. Hopefully resolution is quick!

84
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3 years ago
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lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

Good! Glad to see that they did that do not want to have any more users with this issue!

84
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3 years ago
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lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

Yes it will definitely drain battery faster if unplugged as it will not throttle down lower than it should. Sorry to hear continued users reporting the issue but reassuring to know that I was not crazy after I updated mine. Really looking forward to a fix as I am hoping that the update will include Intel Firmware updates so that we can update past 1909. Glad that speed stepping fix is helping people in the meantime I know that it is not the best fix but it will at least provide some performance increases. You are still unable to get up to 3.9 as the laptop is supposed to (although only for a few moments as it will throttle down once it hits that peak) but it is better than nothing. A hard lesson in waiting for updates to iron themselves out before updating. Will definitely be waiting for a bit in the future for razer updates on this system and doing homework first.

84
F
3 years ago
Z
Zcopter
posted in Razer Support

stealth 13 egpu display lag

Try disabling the dedicated gpu in device manager when running the egpu

1
M
3 years ago
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lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

It is definitely a BIOS update issue. I imaged my system on the old laptop that had 1.03 and experienced the issue and threw that image onto the new laptop with 1.02 and it is working just as it was before the update. Now their update tool did have BIOS update and an Intel Firmware update rolled into it not sure if it is one or the other that is causing the issue but it was definitely the update.

84
F
3 years ago
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lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

If you disable Speed Stepping in bios you will get 3.5ghz. That was the only workaround I was able to find while troubleshooting before I exchanged mine

84
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3 years ago
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R3DH3R0
posted in Razer Support

Razer Blade Stealth 2020 Bios Update Disabled TurboBoost

Found some more users :/ /avoid-bios-1-03-for-the-2020-stealth-rz09-03102.65448/

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3 years ago
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lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

Am sorry to see yet another user with this problem :( I have a few posts commenting about this issue I too also experienced it and also escalated with Razer support to try to get a resolution to it to no avail. I ultimately exchanged mine for a new one at the retailer I purchased it from. I have 1.02 now and will be sticking with it. They really need to pull that update down until they resolve this issue.

84
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3 years ago
R
R3DH3R0
posted in Razer Support

Razer Blade Stealth 2020 Bios Update Disabled TurboBoost

Did your family member also perform the update and get the same issue?

14
R
3 years ago
R
R3DH3R0
posted in Razer Support

Razer Blade Stealth 2020 Bios Update Disabled TurboBoost

After learning about your system I reached out to a Razer rep who contacted me on the forums here and this was their reply: "Thanks for the PM. As far as I know, they are still trying to recreate the issue. They have already tested multiple units to no avail, so there have not been any breakthroughs just yet." Out of curiosity what are the first 7 digits of your serial number? My bad unit had serial number beginning with by2022a and my new one is by2015a. You can pull the serial number from a command prompt using the command wmic bios get serialnumber Curios if perhaps it was a bad batch?

14
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3 years ago
R
R3DH3R0
posted in Razer Support

Razer Blade Stealth 2020 Bios Update Disabled TurboBoost

Yea unfortunately I found that I had to hammer their support in order to get any response back. It got to the point where they did start emailing me but kept asking for additional information. When I asked what would be a reasonable turnaround for a resolution and they sent me another email asking for more information I said the heck with it and exchanged it. I was fortunate to have a Best Buy close to me that still had one left in stock this model went on clearance (one of the reasons I picked it up large discount) so finding them now could be tricky. If you did get it from Best Buy you should have an extended return period though which is nice. I had no trouble exchanging it just be sure to restore to factory default before you hand it over if you go that route. I also cloned my drive before doing so and then slapped that image on the new laptop after the exchange. All was well with the new laptop so it was definitely the update. I am not sure if it was the BIOS update or t

14
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3 years ago
R
R3DH3R0
posted in Razer Support

Razer Blade Stealth 2020 Bios Update Disabled TurboBoost

You are another confirmed user of this issue :/ /razer-stealth-2020-bios-1-03-do-not-update.65072/ I went through this and after dealing with support for days I just ended up exchanging the laptop and am sticking with 1.02. If you disable Speed Stepping in the Bios you will get above the base clock but it wont go past 3.5ghz. That was the best that I could do to remedy. If possible I would see about getting an exchange if you purchased from a retailer. Otherwise you are unfortunately at Razer's mercy for releasing a fix. Sorry to hear that you had the issue and unfortunate that I was not an isolated incident

14
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3 years ago
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m_bliss11
posted in Razer Support

Razer Stealth 2020 Bios 1.03 DO NOT UPDATE!!!

Still waiting on a response for some resolution. Is there really no way of rolling back a BIOS update? You guys just have AFUWINx64 and FWUpdlcl64 rolled into a batch file pointed by your updater tool. You should just be able to point any .bin to it and it will flash it, no? Customer support on chat has mirrored your statement about rolling back but I would think that those tools would just flash whatever you tell them to unless there are some checks for step versions? I have asked support to give a timeline on when they would expect a resolution to this and so far they just keep telling me to wait for an email. Can you shed any light on this Caziel? Edit: Final Update - I exchanged the laptop this afternoon. Thanks again for looking into this Caziel sorry I couldn't wait for a resolution. Your guys can take a look at it when it arrives via RMA.

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Razer.Caziel
3 years ago
M
m_bliss11
posted in Razer Support

Razer Stealth 2020 Bios 1.03 DO NOT UPDATE!!!

Razer.CazielThe BIOS updater has been around for a few weeks now, but I have yet to hear anything similar to the problem you're experiencing. There's not much that I can do if our Systems Team already escalated the issue. That said, I will appreciate it if you can send me your ticket number so I can look into this myself. Hey Caziel! Thanks for responding! *Case details removed from public view. Razer was supposed to reach out to me yesterday with Tier 2 tech but I never received a response. I am on the east coast so I will contact a little later today. Hoping I can just rollback the bios Edit: UPDATE: I was able to get the CPU to go past 1.4 base by disabling Speed Stepping in the BIOS however it will not go below 2.8ghz now. Somehow there appears to be a conflict between these two values in the bios that are not allowing them to both be enabled and work correctly. I am also getting sporadic cpu utilization from system when I have SS disabled in the bios. Still nothing back f

5
Razer.Caziel
3 years ago

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