Replies posted by R3DH3R0 | Razer Insider

Replies posted by R3DH3R0

14 Replies

L
lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

Razer.CazielI'm relieved to hear that, and I hope the problem went away for good this time around. That said, don't hesitate to ping me should you need further assistance. The problem I do have is when I reinstalled windows this time a bunch of drivers didn't pull down. I reinstalled when I downloaded 1.03 and all the drivers pulled down and some software like the Razer Dolby program. Now I'm missing a bunch of drivers and programs which I can't find anywhere to download. Thanks.

84
F
3 years ago
L
lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

Ok so I just did a clean install from an iso, with nothing installed and idle my cpu usage is 0-2%. I installed geekbench and was pulling higher numbers than previously. My turbo boost also isn't stuck, right now the computer is running between 1.45-1.56ghz. Now to see what program was causing the issue. Or perhaps it was my windows install

84
F
3 years ago
L
lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

FordringwangThank you for your reply. I also want to returning the machine. I can not returning the machine it because of national and regional policies. I hope that the 1.04 version given to me by the official can solve the slow running problem. I also love this computer very much. Let me know of it works for you. Maybe something screwed up on my install.

84
F
3 years ago
L
lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

FordringwangMy computer has also been updated to 1.03 become slow. Do you still feel that it is not as good as 1.02 after updating to 1.04? I'm currently request official for the 1.04 download link. No. I mean turbo boost works again, but something is running to keep it from turning off. At least in my case, if anyone else has 1.04 and can say differently, please chime in. Like I said, I was watching netflix on battery and it drained from 100 to 80% in 30 min. I had nothing else open, keyboard lights off, and even disabled the dGPU. When I went into the bios and disabled turbo mode, I got an 8-10% drain in an hour, which is a huge difference. I'm just getting frustrated, I love the machine, but I don't want to keep being the guinea pig for this. That's why I'm may swap it.

84
F
3 years ago
L
lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

m_bliss11Was this also with your windows and synapse power settings set to balanced? If those are set to best performance or game mode your will definitely have battery drain issues because it will run at highest clock settings all the time. Can you open your task manager and see what service is spiking your utilization with turbo boost on? Everything is on balanced, even in the power settings. System idle process is making the cpu spike.

84
F
3 years ago
L
lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

m_bliss11R3DH3R0 - out of curiosity did the new bios update also include an intel firmware update? What process is taking making your system utilization high? I don't believe so. I turned off turbo boost because I need to be portable and the cpu usage was killing my battery. I lost 20% in 30 min. With turbo boost off my idle cpu usage is around 4-5%. With it on it would be 12-20% with spikes up to 30%, and that's just idle. I'm thinking about returning the machine to best buy and picking up one with the bios 1.02 and not touching it. None have any stock near me, but I called them and they have them in the warehouse.

84
F
3 years ago
L
lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

lukeofthetauriI'll add to the confirmations that 1.04 fixed this for me, and I don't see the weird issue you are seeing R3DH3R0. Mine's back to being its awesome laptop-self again. Maybe I'll reinstall windows. IF you run HWinfo what's your cpu usage looking like?

84
F
3 years ago
L
lukeofthetauri
posted in Systems

Avoid BIOS 1.03 for the 2020 Stealth (RZ09-03102)

On 1.04 Turbo boost works now, but now it doesn't seem to shut off. I ran geekbench on 1.02 and my multicore score was around 4700, with 1.03 it was 2500, now it's 3800. My CPU usage idle is around 12-20% which is a lot higher than it was in the two previous bios. I'm only on google chrome right now and my cpu hasn't gone below 3.4ghz.

84
F
3 years ago
R
R3DH3R0
posted in Razer Support

Razer Blade Stealth 2020 Bios Update Disabled TurboBoost

Razer.Caziel@R3DH3R0 Please PM me your ticket number, if you have one already, or the serial number of your laptop so I can properly get this documented. Do note that we already have a team on top of this. I'm currently collecting as many reports, so they have more information to work on. Sorry I didn't respond earlier, I PM'd you the ticket.

14
R
3 years ago
R
R3DH3R0
posted in Razer Support

Razer Blade Stealth 2020 Bios Update Disabled TurboBoost

I also posted on reddit, and someone else posted that they had the same issue as well.

14
R
3 years ago
R
R3DH3R0
posted in Razer Support

Razer Blade Stealth 2020 Bios Update Disabled TurboBoost

m_bliss11After learning about your system I reached out to a Razer rep who contacted me on the forums here and this was their reply: "Thanks for the PM. As far as I know, they are still trying to recreate the issue. They have already tested multiple units to no avail, so there have not been any breakthroughs just yet." Out of curiosity what are the first 7 digits of your serial number? My bad unit had serial number beginning with by2022a and my new one is by2015a. You can pull the serial number from a command prompt using the command wmic bios get serialnumber Curios if perhaps it was a bad batch? I appreciate it! First of my serial are BY2027A Yes, she has the same exact issue. I'd have to go get her machine to get the serial.

14
R
3 years ago
R
R3DH3R0
posted in Razer Support

Razer Blade Stealth 2020 Bios Update Disabled TurboBoost

m_bliss11Yea unfortunately I found that I had to hammer their support in order to get any response back. It got to the point where they did start emailing me but kept asking for additional information. When I asked what would be a reasonable turnaround for a resolution and they sent me another email asking for more information I said the heck with it and exchanged it. I was fortunate to have a Best Buy close to me that still had one left in stock this model went on clearance (one of the reasons I picked it up large discount) so finding them now could be tricky. If you did get it from Best Buy you should have an extended return period though which is nice. I had no trouble exchanging it just be sure to restore to factory default before you hand it over if you go that route. I also cloned my drive before doing so and then slapped that image on the new laptop after the exchange. All was well with the new laptop so it was definitely the update. I am not sure if it was the BIOS upd

14
R
3 years ago
R
R3DH3R0
posted in Razer Support

Razer Blade Stealth 2020 Bios Update Disabled TurboBoost

m_bliss11You are another confirmed user of this issue :/ /razer-stealth-2020-bios-1-03-do-not-update.65072/ I went through this and after dealing with support for days I just ended up exchanging the laptop and am sticking with 1.02. If you disable Speed Stepping in the Bios you will get above the base clock but it wont go past 3.5ghz. That was the best that I could do to remedy. If possible I would see about getting an exchange if you purchased from a retailer. Otherwise you are unfortunately at Razer's mercy for releasing a fix. Sorry to hear that you had the issue and unfortunate that I was not an isolated incident That's a bummer, at least they responded to you though. Though it didn't lead to anything. They told me they would have a response to me yesterday and I haven't heard anything. I really like the laptop, but this is a major issue. I was going to exchange it, but all the Best Buy stores in my area are now OOS. So now it's either live with it until they hopefully fix

14
R
3 years ago
R
R3DH3R0
posted in Razer Support

Razer Blade Stealth 2020 Bios Update Disabled TurboBoost

I should rephrase, in the bios turboboost isn't disabled, it just doesn't go past 1.5ghz when using any application anymore.

14
R
3 years ago

Badges

View More
CookiesCookie settings