Replies posted by hawkinscthomas | Razer Insider

Replies posted by hawkinscthomas

11 Replies

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Anonymous
posted in Razer Synapse

Synapse 3 for Mac

autoDandelionvoice905Dear Razer, I'd like to propose it in a logical way. Many non-gamers (like designers, Audio and Video Editors, etc) who are top in the field of their profession have been utilising Gaming Equipment for their quality and build. I myself am a DTP designer, is a former Windows user until we found Macs to be more productive. So at the time, when I transferred to Mac, I also brought with me my peripherals, liike mice, gamepads, keyboards, etc. At the time, even though you didn't support Mac all that well, there were some options for us to use Razer products with Macs. But now with your statement "The latest version of Razer Synapse 3 is only supported on the Windows platform. Synapse 2.0 for MAC will be available up to MAC OS 10.14 only. Moving forward, all new products will be supported exclusively on Synapse 3 for Windows." This is a suicide statement to inform us, that Mac users are no longer welcome to use Razer products. As a specialist, we do not budget ourse

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2 years ago
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Anonymous
posted in Razer Synapse

Synapse 3 for Mac

lrdntwndI have a Naga and an Orbweaver that I've been using for years with my iMac and they were working fine, but today I ended up installing Catalina after a hard drive failure and now I can't even get Synapse 2 to work and Razer, it seems, has no intention to even update Synapse 2 to work with versions after Mojave, let alone releasing a Synapse 3 for Mac. So, now I'm stuck figuring out how to get back to Mojave or find replacements for my two favorite gaming devices. (I don't think I'll have any luck since the Naga is, as far as I know, the only decent MMO mouse) I was about to order a Razer headset too, but even the newest of those only work on Windows. I'd love to know how much Microsoft is paying them to make all their new products Windows only. as a developer myself, I'd even work on Synapse for them if they'd give me the code. and good luck getting help. I went back and forth with Razer last year and got no resolution, and still none and a bunch of problems. Best solution is t

330
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2 years ago
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Anonymous
posted in Razer Synapse

Synapse 3 for Mac

HejongAs a Mac user myself, I am incredibly disappointed in Razer products of late. My father and I use about 5-6 Razer products between us, and they all have the same issues - Never sleep your Mac or Synapse will forget your settings, upon reboot you need to replug your devices in for synapse to sense them and apply your settings. I like the cloud settings idea, but there is no local copy for anything. It is possibly the most buggy driver software I have ever used at this point. I no longer recommend Razer products for Mac as a result of the poor quality of the driver software. This is a shame, as I really want to keep using my Razer Naga Trinity in particular for my MMO gaming, and Razer makes the only MMO mouse for Mac. Razer, PLEASE invest time in Mac users. iMac Pros and high end MacBook Pros have good enough hardware to seriously game as well as get work done. same... I've had nothing but trouble with mine. I had the mouse and Synapse 2 working fine, recently was laid off so th

330
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2 years ago
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Anonymous
posted in Razer Synapse

Synapse 3 for Mac

BlizzardBlueQUARTZ852I have macbook pro and bought razer blackwidow elite. No luck, synapse not support my keyboard. Additionally, I have wmware fusion and installed windows inside it and not working also. PLEASE PROVIDE MAC SUPPORT TO YOUR KEYBOARDS. I feel your pain, I did the same and all of the Razer products I have, have been a nightmare to get to work, I finally got the mamba mouse to work but it's glitchy, it'll stop mid motion so when you use it for photo and video editing, huge pain...

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2 years ago
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hawkinscthomas
posted in Razer Support

Mamba wireless Freezing

Razer.RedPandaThanks for the update. I sent you a reply through PM. Let's continue there. wait, where do I find the PM's lol is that the "conversations" tab?

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5 years ago
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hawkinscthomas
posted in Razer Support

Mamba wireless Freezing

Razer.RedPandaThanks for the update. I sent you a reply through PM. Let's continue there. cool

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5 years ago
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hawkinscthomas
posted in Razer Support

Mamba wireless Freezing

Razer.RedPandaHello. Just to make sure, what variant of the Mamba do you have? Is it the Mamba 16000 that comes with a dock or the new Mamba Wireless that comes with the USB dongle? Have you tried to reset the surface calibration? Let me know. so this morning I went to the calibration, once I click it, I can add a Razer mat since that's what I use... it does nothing... no pop up to select, no nothing... so right now the enable surface calibration box is unchecked

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5 years ago
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hawkinscthomas
posted in Razer Support

Mamba wireless Freezing

Razer.RedPandaHello. Just to make sure, what variant of the Mamba do you have? Is it the Mamba 16000 that comes with a dock or the new Mamba Wireless that comes with the USB dongle? Have you tried to reset the surface calibration? Let me know. so far only way I get it to not glitch (at least today anyways) was to close the Synapse2 app while using

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5 years ago
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hawkinscthomas
posted in Razer Support

Mamba wireless Freezing

Razer.RedPandaHello. Just to make sure, what variant of the Mamba do you have? Is it the Mamba 16000 that comes with a dock or the new Mamba Wireless that comes with the USB dongle? Have you tried to reset the surface calibration? Let me know. the one that came with the dock to charge

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5 years ago
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directBlueBellfocus952
posted in Razer Support

Razer Mamba Hyperflux disconnect

directBlueBellfocus952Hi hawkinscthomas, I had bought 2 of them and they show the same behavior, already returned one, and i give the support a last time before returning the second. I'm trying to reinstall everything from scratch, removing registry key, and i will leave a feedback how it went. Carlos every time I've talked to support it's the same questions over and over and run around then you spend hours, and got nowhere...

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5 years ago
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directBlueBellfocus952
posted in Razer Support

Razer Mamba Hyperflux disconnect

Razer.RedPandaGot that. Please send the serial number of your Mamba Hyperflux and Firefly Hyperflux through PM. I'll pick it up from there. mine does this also. I was using it on windows, then it randomly stops, lights stay on though, i move it back and forth and it finally comes back to, funny cause i can click, just can't move, and it will do it over and over again... i put it up and went back to a normal mouse once i got my mac recently, waiting for an update that would work, finally is one, plug it in this morning, same problem as the last computer.... so would this possibly be a defect or software issue?

16
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5 years ago

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