Replies posted by RZEUPP1000000223584 | Razer Insider

Replies posted by RZEUPP1000000223584

4 Replies

R
RZEUPP1000000223584
posted in Mice and Surfaces

Viper ultimate wireless charging dock does not work

You're saying they don't have a CRM, they don't have a copy of their email conversation with me, and they rely on my information to make sure they aren't "fooled"? How does that make sense?

10
C
3 years ago
R
RZEUPP1000000223584
posted in Mice and Surfaces

Viper ultimate wireless charging dock does not work

I contacted Razer, but they are very rude and agressive. They asked me for proof of purchase twice, now they want me to print all email conversation with them and include it with the device when I send it to them. They do not say they will replace the device or refund or what. Every email they say I have to respond within 5 days or they'll assume the issue has gone. I don't trust them.

10
C
3 years ago
R
RZEUPP1000000223584
posted in Mice and Surfaces

Viper ultimate wireless charging dock does not work

My volt meter says there's no voltage on the pins.

10
C
3 years ago
R
RZEUPP1000000223584
posted in Mice and Surfaces

Viper ultimate wireless charging dock does not work

I can, of course, but if it was the pins, the usb connector inside the dock would still work, wouldn't it? It's a brand new device. It hasn't charged since I got it.

10
C
3 years ago

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